SMB Account Manager

Location: Remote within the United States; applicants must be authorized to work in the US at the time of hire. Visa sponsorship or assistance is not offered.

Company

hirify.global is a global network of business, design, and technology talent providing on-demand team scaling, specialized talent, global hiring and payroll through HireGlobal, and AI-driven services.

What you will do

• Own a portfolio of SMB accounts as the primary advisor and point of contact, driving retention, growth, and client success.
• Lead consultative discovery conversations, diagnose business objectives, assess account health, and identify unarticulated client needs.
• Build and execute account plans connecting client goals with specialized talent, HireGlobal, and services offerings.
• Manage expansion opportunities from qualification through proposal, negotiation, and close across departments, projects, and offerings.
• Maintain accurate pipeline, forecast, and account data in Salesforce, using platform data, outreach, and Salesloft cadences to uncover value.
• Own the client experience, resolve issues, coordinate with Talent Operations, Delivery, HireGlobal, and services experts, and contribute to team learning and development.

Requirements

• Bachelor’s degree.
• 3+ years of B2B account management or sales experience with a demonstrated history of meeting or exceeding revenue-based quotas.
• 1+ years of experience in software consulting or tech sales, including proficiency navigating the software project lifecycle.
• Demonstrated experience growing and retaining existing client accounts, proactively creating and closing expansion opportunities, reaching new decision makers, and connecting new business needs to additional solutions.
• Experience managing multiple accounts in parallel and maintaining momentum while other teams complete necessary work.
• Ability to translate client business objectives into recommendations and actionable project scopes that demonstrate value.
• Experience maintaining accurate pipeline, forecast, and account data in a CRM.
• Outstanding written and verbal communication skills in English.
• Ability to thrive in a fast-paced, rapidly growing company while managing diverse clients and competing deadlines; exceptional time management is required.
• Ability to attend scheduled virtual team meetings reliably on camera, work independently with minimal supervision, use required digital collaboration tools, and self-manage workflows and deadlines.

Nice to have

• Exposure to a named sales methodology such as MEDDPICC, Challenger, SPIN, Sandler, or similar.
• Experience selling more than one product or service line into the same account.
• Familiarity with global hiring, EOR, or payroll concepts.
• Familiarity with modern sales tooling, including AI-assisted research, call review, and CRM workflows.

Culture & Benefits

• Fully remote work within the United States with a virtual, globally distributed workforce.
• Fast-paced, high-performance environment emphasizing client service, ownership, collaboration, authenticity, and continuous feedback.
• Base salary plus eligibility for monthly commissions based on revenue generated from engagements sold.
• US benefits include a 401(k) plan, medical, dental, and vision insurance, life insurance, short- and long-term disability coverage, flexible spending and health savings accounts, telehealth, and an employee assistance program.
• Flexible paid time off.

Hiring process

• Onboarding includes learning hirify.global’s model, meeting cross-functional colleagues, listening to recorded client calls, and completing personalized sales and vertical-specific training.
• Training includes mock calls and role-play scenarios, followed by joining client calls and developing initial account plans.
• Applications are accepted on an ongoing basis.