Accounts Receivable Specialist (Healthcare Technology)

Location: New York, NY / Remote US

Company

hirify.global develops healthcare technology using automation, advanced algorithms, and workflows to save time, reduce errors, and improve quality of care.

What you will do

• Prepare and follow up on invoices for new and recurring customers.
• Maintain customer and billing records across CRM and accounting systems, investigate discrepancies, and support resolution.
• Provide customer documentation, including W-9s and statements, and respond professionally to billing questions.
• Support sales tax compliance by reconciling transaction data, maintaining exemption documentation, assisting with filings, and researching jurisdictional requirements.
• Maintain the cash application process and collaborate with internal departments on invoice-related issues.

Requirements

• Entry-level experience in billing, accounts receivable, accounting, or finance operations; relevant internships, coursework, or equivalent experience are considered.
• Basic understanding of invoices, payment terms, accounts receivable, and account reconciliations.
• Working knowledge of Excel or Google Sheets, including sorting, filtering, and formulas.
• Strong attention to detail, comfort with numerical information, and ability to investigate and resolve discrepancies.
• Clear, professional written and verbal communication, including responses to customer questions.
• Organized and dependable, with the ability to manage recurring tasks and meet deadlines.
• Curiosity about business software and ability to learn new systems and processes quickly.

Nice to have

• Experience with SaaS billing, recurring invoices, or business-to-business customers.
• Experience with ERP, accounting, CRM, or sales tax software such as NetSuite or Salesforce.
• Exposure to sales tax support, tax exemption certificates, or researching tax requirements by jurisdiction.
• Advanced Excel or Google Sheets skills.
• Accounting, finance, business, or information systems coursework or degree.
• Experience with multi-currency billing or international customers.

Culture & Benefits

• Full-time remote work for US teammates, with virtual events and yearly retreats.
• US benefits include medical coverage from day one, disability coverage, supplementary life insurance, and a 401(k) with immediately vested employer match.
• Self-managed PTO, 10 paid holidays, monthly internet stipend, company laptop, and home office setup stipend.
• Professional membership reimbursement, conference attendance, and continued learning opportunities.
• Teammates outside the US receive locally compliant benefits through Deel and Employer of Record partners.
• Inclusive equal opportunity workplace committed to diversity and affirmative action.

Hiring process

• Interviews and assessments must be completed without tools that generate answers in real time; use of such tools may affect candidacy.
• Legitimate communication comes from an @hirify.global.com email address; unsolicited agency resumes are not accepted without a signed agreement.