IT Enterprise Applications Administrator (Atlassian)

Location: Los Angeles, California, United States; primarily onsite with occasional travel to company offices of up to roughly 10%.

Salary: $100,000–$140,000 base compensation annually, excluding bonus, equity, and benefits.

Company

hirify.global is a defense technology company developing products powered by Coherent Distributed Networks for warfighters, commercial air operators, and border protection teams.

What you will do

• Administer Jira, Jira Service Management, and Confluence across commercial and FedRAMP-authorized Atlassian tenants.
• Design service desks, workflows, request types, queues, SLAs, approval flows, portals, templates, dashboards, reports, and knowledge-base integrations.
• Map manual processes with IT, cybersecurity, HR, facilities, engineering, and program stakeholders and build workflows and automations to route, approve, and fulfill requests.
• Maintain tenant boundaries so CUI and export-controlled data remain in the authorized environment; manage least-privilege access, audit logging, retention, and access reviews.
• Manage user lifecycle, SSO, automated provisioning, Marketplace apps, integrations, migrations, upgrades, change control, and instance cleanups.
• Provide escalation support, root-cause analysis, administrator documentation, runbooks, release notes, and user training.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent work experience.
• Hands-on experience administering Jira and Confluence Cloud for a multi-team organization, including permissions, workflows, custom fields, projects, and spaces.
• Experience with an Atlassian FedRAMP-authorized or other government cloud environment, or comparable management of separate commercial and regulated tenants.
• Experience building Jira and Confluence automation rules using conditions, branching, smart values, scheduled triggers, and webhooks.
• Experience administering Jira Service Management, including request types, queues, SLAs, approval workflows, and customer portals.
• Working knowledge of JQL and the ability to build filters, dashboards, and reports for non-technical stakeholders.
• Experience managing users and groups with SSO and automated SAML/SCIM provisioning through an identity provider such as Entra ID or Okta.
• Familiarity with CUI and NIST SP 800-171, CMMC, or DFARS 252.204-7012 requirements, including access control, audit logging, and data handling.
• Experience mapping stakeholder processes into automated workflows, communicating clearly, following change management, and documenting administrative procedures.
• US person status is required for access to CUI and export-controlled data under ITAR/EAR.

Nice to have

• Active U.S. government security clearance or ability to obtain one.
• Atlassian Jira or Confluence administration certification; Security+ or CISSP certification.
• Experience supporting CMMC, NIST 800-171, or FedRAMP assessments and responding to auditor requests.
• REST API, Python, PowerShell, or ScriptRunner experience.
• ITIL or ITSM experience and experience migrating, consolidating, or moving content between Atlassian instances or tenants.

Culture & Benefits

• Medical, dental, and vision benefits fully paid by the company.
• 401(k) with a 50% company match up to 6% of pay, FSA, HSA, life insurance, and other benefits.
• Free daily lunch, no-meeting Fridays, unlimited PTO, and casual dress code.
• Competitive base salary, pre-IPO stock options, relocation assistance, and planned annual bonuses.
• Primarily sedentary computer-based work with occasional movement around the office and up to roughly 10% travel.