Collaboration Tools Administrator

Location: Hybrid in Herndon, Virginia; Richardson, Texas; or Salt Lake City, Utah, with on-site work 2–3 days per week. Candidates should live within approximately 50 miles of the office and have the right to work in the United States.

Salary: $102,700–$137,900 USD base salary per year, plus bonus plans and benefits.

Company

hirify.global provides high-assurance cybersecurity and trusted connectivity for mission-critical environments, protecting sensitive data and enabling secure collaboration across networks and domains.

What you will do

• Administer, configure, maintain, and support Atlassian products, primarily Jira and Confluence.
• Optimize collaboration tools including Jira, Confluence, Smartsheet, Zoom, Adobe, Box, and DocuSign through improved setups, workflows, and integrations.
• Troubleshoot application issues and provide second- and third-tier support for in-scope applications.
• Develop automation mechanisms to reduce manual processes and improve productivity.
• Support Jira governance and conduct user access reviews for in-scope applications.
• Provide procedures, documentation, guidance, and deployment support to IT teams while coordinating with developers, stakeholders, and end users.

Requirements

• Bachelor’s degree in information technology or related experience.
• 2–4 years of application administration experience, including Jira and Confluence.
• Experience troubleshooting, solving problems, and creating documentation or knowledge base articles.
• Strong verbal and written communication skills and the ability to collaborate across departments.
• Ability to multitask, document processes, and manage multiple ongoing projects.
• Ability to work in a hybrid arrangement at a listed U.S. location and have the right to work there.

Nice to have

• Administrative experience with Box, Smartsheet, Adobe, or DocuSign.
• Familiarity with IT best practices, systems, and solutions.

Culture & Benefits

• Flexible paid time off.
• 401(k) match.
• Employer contributions toward healthcare coverage.
• Reasonable accommodations are available as required by law.