Enterprise Apps Engineer II (Atlassian)

Location: Hybrid office environment in Austin, TX, United States.

Company

hirify.global develops fintech software that supports digital wealth management and provides access to financial markets for more than 22 million end customers.

What you will do

• Architect, configure, administer, and optimize Atlassian Cloud platforms including Jira Software, Jira Service Management, and Confluence.
• Design complex workflows, automation rules, custom fields, permission schemes, notification schemes, governance frameworks, and retention policies.
• Build automation and integrations using Jira Automation, REST APIs, webhooks, scripting, Okta, GitHub, CI/CD pipelines, and other enterprise systems.
• Administer and automate Zoom, Slack, Okta, Microsoft 365, and other enterprise SaaS applications.
• Lead migrations, upgrades, proof-of-concept initiatives, marketplace app evaluations, platform monitoring, licensing, security, and compliance improvements.
• Provide technical escalation support, documentation, training, stakeholder collaboration, and mentorship for junior team members.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• 5+ years of hands-on experience administering and supporting enterprise SaaS applications, including at least 3 years focused on Jira, Confluence, and Jira Service Management.
• Expert Jira administration skills covering project configuration, workflows, schemes, custom fields, automation, and JQL.
• Strong Confluence administration skills covering spaces, permissions, templates, macros, and content organization.
• Experience with Jira Automation, Atlassian REST APIs, standard integration patterns, ITSM processes, and Jira Service Management implementation.
• Hands-on enterprise administration experience with Zoom, Slack, Okta, and Microsoft 365.
• Experience with identity management and SSO integrations using SAML, OAuth, and Okta.
• Knowledge of Agile and DevOps methodologies and their implementation in Jira; familiarity with middleware tooling and Windows and macOS users.
• Strong scripting and automation capabilities, diagnostic and problem-solving skills, stakeholder and project management skills, communication skills, customer service orientation, and the ability to work across multiple priorities.
• Ability to learn and apply AI assistants, automation platforms, and low-code/no-code tools, prototype solutions, validate them iteratively, and document complex technical concepts for non-technical audiences.

Nice to have

• Experience with ScriptRunner.
• Atlassian certifications such as ACP-100, ACP-600, or ACP-620.

Culture & Benefits

• Hybrid work schedule with flexibility to work from home and a primary office.
• Healthcare benefits including medical, dental, vision, and EAP.
• Competitive paid time off, parental leave, 401(k) match, and HSA contribution match.
• Paid Calm app subscription and external learning and tuition reimbursement benefits.
• Collaborative, cross-functional environment focused on grit, results, empathy, accountability, and teamwork.