ServiceNow Pre-sales Consultant (AI)

Location: Remote from Poland, Bulgaria, or Romania; regular afternoon overlap with US Eastern time; up to 25% travel to client sites in the US, UK, EU, and wider EMEA.

Company

hirify.global provides engineering and technology services, including ServiceNow consulting and implementation solutions.

What you will do

• Lead discovery workshops with business and IT stakeholders to define drivers, pain points, measurable value, and success criteria.
• Own ServiceNow pre-sales solutions, designing phased roadmaps tied to outcomes, ROI, and business impact.
• Partner with sellers, ServiceNow, delivery architects, and the Practice Leader to qualify deals and scope implementable solutions.
• Build and deliver technical pitches, tailored demos, and POCs across ServiceNow technology, customer and industry, core business, Creator & Platform, and AI workflows.
• Develop proposals and occasional RFP responses, including SOW solution overviews, scope, deliverables, and delivery estimates.
• Hand off sold solutions to delivery with clear scope, assumptions, risks, and success measures while maturing reusable assets and sales plays.

Requirements

• At least 3 years of hands-on ServiceNow pre-sales consulting experience, including ownership of solution designs and SOW sections for competitive deals that were helped to win.
• At least 5 years of hands-on ServiceNow experience in implementation, architecture, or solution consulting.
• Deep, demo-ready expertise in ServiceNow Platform, ITSM, and ITOM, plus at least one of SecOps/USEM or IRM.
• Working knowledge of SPM, CSM, HRSD, EAM, S2P, and the other of SecOps/USEM or IRM.
• At least one Certified Implementation Specialist (CIS) credential.
• Ability to turn business problems into value-based solutions and present their value to senior business and IT leaders.
• Fluent English and clear, proactive communication with a US-based leader across executive workshops, proposals, and asynchronous updates.
• Availability for regular afternoon overlap with US Eastern time and up to 25% travel to client sites in the US, UK, EU, and wider EMEA.

Nice to have

• ServiceNow Certified Technical Architect (CTA) credential.

Culture & Benefits

• Remote work arrangement from Poland, Bulgaria, or Romania.
• Work with enterprise customers across the US, UK, EU, and wider EMEA.
• Equal opportunity employment regardless of legally protected characteristics.

Hiring process

• Complete the application form to begin the hiring process.