Business Analyst Intern (AI)

Location: Sant Cugat del Valles, Barcelona, Spain; on-site workplace with on-site facilities and services. Candidates must be currently enrolled at a university in Spain, remain enrolled through the internship, be eligible to sign a university internship agreement, and be available from February 2027 through June–July 2027.

Company

hirify.global is a global, technology-driven company offering a paid internship in its Sales & Services organization.

What you will do

• Support customer service administration, including meeting coordination, action tracking, documentation, and follow-up.
• Maintain operational trackers, governance records, reporting packs, and service performance documentation.
• Collect, clean, organize, and analyze data on backlog, turnaround time, service trends, and customer experience indicators.
• Prepare recurring and ad hoc reports, dashboards, summaries, and presentation materials for operational and management reviews.
• Support root-cause analysis, process documentation, workflow updates, and identification of automation or simplification opportunities.
• Apply AI tools and collaborate with internal stakeholders on service governance, operational excellence, and business process improvement projects.

Requirements

• Currently enrolled at a university in Spain until the end of the internship and eligible to sign an internship agreement with the university.
• Available to start in February 2027 and continue until June–July 2027.
• Strong interest in business analysis, customer service operations, and process improvement.
• Analytical mindset with the ability to interpret data and identify practical insights.
• Good administrative discipline, attention to detail, written and verbal communication, and ability to manage multiple tasks in an organized way.
• Working knowledge of Microsoft Excel, PowerPoint, and other business productivity tools.
• Willingness to learn, adapt quickly, and contribute in a team-based environment.

Nice to have

• Studying toward or recently completed a qualification in Business Administration, Business Management, Analytics, Information Systems, or a related field.
• Exposure to reporting, data analysis, customer operations, or AI tools.

Culture & Benefits

• Paid internship in an international environment with learning, professional development, networking, a dedicated mentor, and access to an intern community.
• Flexible schedule with part-time 4-hour/day or full-time 8-hour/day agreements; internship duration ranges from 4 to 12 months.
• Potential opportunity to join the hirify.global Graduate Program after the placement.
• On-site canteen, sports center, medical services, workshops, free printing, and free parking or nearby train access.
• Access to NextGen Employee Network and Women Network initiatives, including development, networking, STEM, and work-life balance activities.