Strategic Technical Success Manager (Payments)

Location: Amsterdam, North Holland, Netherlands; hybrid workplace

Annual base salary: €83,000–€97,000 gross

Company

hirify.global is a global fintech company building modular payment infrastructure, including acquiring, payouts, card issuing, banking, risk, and fraud management services across more than 200 markets.

What you will do

• Own strategic relationships with senior technical and commercial stakeholders across a portfolio of flagship accounts.
• Act as the technical escalation point for payment improvements, new business requirements, critical incidents, and production issues.
• Architect end-to-end payment solutions and lead implementation, integration, enablement, and launch of new products and features.
• Drive commercial outcomes by increasing processing volume, authorization and conversion rates, and revenue opportunities.
• Identify product gaps, shape roadmap priorities with Product and R&D, and coordinate custom requirements and delivery timelines.
• Analyze internal and external data, create account growth and technical plans, and collaborate with Sales, Product, Engineering, and Operations.

Requirements

• 10+ years of hands-on experience with strategic clients in an international B2B environment, including technical products and integration projects at a SaaS company.
• 8+ years in a technical, client-facing role such as Technical Success, Account Management, Solutions or Implementation Engineering, or Sales Engineering.
• 7+ years in the payments industry, with knowledge of acquiring, orchestration, alternative payment methods, authorization and conversion optimization, and regulatory requirements.
• Strong knowledge of web-based system architecture and the client-server model, with hands-on experience with REST APIs, SDKs, webhooks, and integration frameworks; SQL writing is a plus.
• Commercial, client-driven mindset with the ability to connect technical decisions to business outcomes.
• Excellent analytical, problem-solving, prioritization, and communication skills with technical and non-technical stakeholders.
• Experience delivering in a global, remote, matrixed environment while managing multiple parallel workstreams.
• Bachelor’s degree in Industrial Engineering, Information Systems, Computer Science, or a related field; an advanced degree is optional.
• Fluent, high-level written and spoken English; additional regional languages are a plus.

Culture & Benefits

• Hybrid work in Amsterdam within a global and remote collaboration environment.
• Private healthcare and a 10% pension contribution.
• 25 days of annual leave and a 30% ruling.
• Collaborative, diverse, and inclusive workplace focused on innovation, accountability, and continuous product improvement.
• Recruitment may use automated tools, including AI, for application management and candidate shortlisting.