AV & Studio Systems Engineer (Audiovisual Technology)

Location: Onsite in New York City, United States, five days per week. Full-time, 40-hour workweek, primarily Monday through Friday; occasional approved after-hours or weekend work may be required.

Salary: $44.08–$56.10 per hour.

Company

hirify.global designs and builds audiovisual and media technology environments for corporate, entertainment, sports, retail, and government clients.

What you will do

• Perform daily readiness checks, preventive maintenance, troubleshooting, testing, minor break/fix, firmware and software updates, and service-ticket management across AV, executive presentation, collaboration, and studio spaces.
• Prepare and support executive meetings, client presentations, webinars, town halls, and other events, including Microsoft Teams Rooms, Zoom, Webex, Crestron, Cisco collaboration systems, wireless presentation, content playback, and room-control validation.
• Operate PTZ camera systems, perform basic presentation and production switching, and support studio readiness, audio/video monitoring, and routine corporate productions.
• Diagnose AV signal flow, cabling, endpoints, racks, displays, cameras, conferencing, control, connectivity, and AV-over-IP issues; restore service where possible and escalate advanced issues.
• Coordinate OEM and vendor support cases, warranty repairs, RMAs, diagnostics, system testing, commissioning, upgrades, and project turnover.
• Maintain equipment inventories, warranties, licenses, lifecycle records, runbooks, checklists, SOPs, maintenance records, and troubleshooting documentation.

Requirements

• 3+ years of professional experience supporting enterprise AV, corporate AV, conferencing, studio, or comparable technical environments.
• High school diploma or equivalent; a bachelor's or technical degree is preferred.
• Strong troubleshooting skills across audio, video, conferencing, control, camera, display, and AV-over-IP systems.
• Working knowledge of AV signal flow, system drawings, rack elevations, technical documentation, and networking fundamentals related to AV systems.
• Experience supporting enterprise video conferencing and collaboration platforms.
• Ability to diagnose technical issues independently, restore service where possible, determine when escalation is required, and coordinate with OEMs, vendors, engineering teams, and Client IT.
• Strong client-facing communication, customer-service, documentation, and organizational skills, particularly in executive and high-visibility environments.
• Ability to work onsite in New York City five days per week.
• The role is focused on AV systems support, maintenance, and studio operations; programming, system design, enterprise network administration, major installation, construction, advanced manufacturer-level repair, and complex multi-role production are handled by specialized resources.

Nice to have

• AVIXA CTS or comparable industry certification.
• Q-SYS, Crestron, Shure/Dante, Microsoft Teams Rooms, or Cisco training or certification.
• Experience with Planar LED, T1V, or comparable interactive presentation environments; PTZ cameras; basic presentation or production switching; executive briefing centers; corporate studios; or high-profile AV environments.
• Experience transitioning newly commissioned AV systems into steady-state operations.
• Experience with enterprise AV technologies including Q-SYS, Dante, Shure, Crestron 4-Series, DM NVX, AirMedia, Microsoft Teams Rooms, Zoom, Webex, Cisco, Planar LED, T1V, Samsung commercial displays, Panasonic or Crestron PTZ systems, Netgear M4250 or comparable AV switching, IP addressing, VLAN, multicast, IGMP, HDMI, SDI, USB, HDBaseT, and fiber-based AV systems.

Culture & Benefits

• Collaborative and flexible work environment focused on diversity, inclusion, innovation, and career growth.
• Medical plan options, HSA and HRA contributions, dental and vision coverage, and healthcare and dependent-care FSAs.
• Company-paid basic life, AD&D, short-term and long-term disability insurance, and an employee assistance program.
• Three weeks of paid time off, company and floating holidays, paid maternity leave, and commuter benefits.
• 401(k) with company match and additional voluntary insurance and legal-service benefits.