Account Management Team Manager (SaaS)

Location: Malmö, Sweden; hybrid, with four days per week in the Malmö office. The role requires authorization to work in Sweden and welcomes applicants eligible to work in the EU.

Company

hirify.global provides an intelligent People Success Platform that helps organizations measure and increase employee engagement.

What you will do

• Lead, coach, and develop a team of three Account Managers, setting goals and following up on individual and team performance.
• Manage a portfolio focused primarily on larger Enterprise customers, building stakeholder relationships and strategic account plans.
• Grow existing accounts through upselling, cross-selling, package upgrades, integrations, and service packages.
• Drive renewals, retention, commercial negotiations, and protection of recurring revenue in collaboration with Customer Experience.
• Build and maintain a strategic sales pipeline through prospecting, networking, referrals, and customer relationships.
• Use CRM systems, sales tools, forecasting, and AI tools to improve sales performance and account management, while collaborating with Customer Experience, Marketing, and Product.

Requirements

• Successful track record of driving sales and growing customer accounts in an international organization or fast-growing SaaS scale-up.
• Strong commercial mindset with the ability to close deals, identify growth opportunities, and convert customer relationships into revenue.
• Experience with upselling, cross-selling, renewals, and strategic account development.
• Experience leading, coaching, or developing others and combining leadership with hands-on sales execution.
• Structured and organized approach, with attention to detail, accurate CRM documentation, and reliable forecasting.
• Comfort with CRM systems and sales tools such as HubSpot or Salesforce, plus hands-on experience using AI tools for sales work.
• Strong communication, presentation, and relationship-building skills, with effective cross-functional collaboration.
• Fluent written and spoken English and any Nordic language.
• Authorization to work in Sweden; visa sponsorship is not available.

Nice to have

• Experience in the HR space.
• Experience managing larger Enterprise accounts and complex stakeholder relationships.

Culture & Benefits

• Four office days per week with flexibility to work remotely, including two weeks per year fully remote from anywhere in the world.
• Six weeks of vacation, a wellness grant, and an insurance package.
• Collaborative culture centered on teamwork, continuous innovation, ownership, and knowledge sharing.
• Malmö office near the central station with a rooftop terrace, play area, and workout station.
• Fika, Friday breakfasts, kickoffs, and afterwork events.

Hiring process

• Applications are reviewed continuously; early applications are encouraged.