Senior Account Executive, Enterprise (AI)

Location: Stockholm (Flexible), Sweden; frequent travel within Sweden and across the region is required.

Company

hirify.global provides hirify.global Cloud, an AI-powered experience orchestration platform connecting people, systems, data, and AI for customer and employee experiences.

What you will do

• Own and grow a portfolio of existing enterprise customers in Sweden, delivering expansion revenue and meeting growth targets.
• Build multi-year account plans, conduct whitespace and AI-readiness assessments, and identify expansion opportunities.
• Drive upsell and cross-sell across hirify.global Cloud, AI, agentic virtual agents, workforce engagement, analytics, and adjacent offerings.
• Lead consultative enterprise sales cycles, complex negotiations, renewals, and customer moves from AI pilots to production-scale deployment.
• Build relationships with C-suite, business, technology, and CX stakeholders while developing measurable AI business cases.
• Collaborate with Customer Success, Presales, Professional Services, Marketing, Product, and partners to drive adoption, retention, and growth.

Requirements

• Bachelor’s degree in Business, Technology, or a related field, or equivalent professional experience.
• 7+ years of enterprise software sales or strategic account management experience in SaaS, AI, CCaaS, or cloud platforms.
• Demonstrated success growing and expanding complex enterprise accounts in the Swedish market.
• Strong track record of revenue delivery through upsell, cross-sell, and strategic account development.
• Ability to navigate large organizations and build relationships across stakeholder and executive levels.
• Experience leading complex, high-value commercial negotiations and enterprise sales cycles.
• Strong strategic account planning, pipeline management, and forecasting skills.
• Excellent communication, presentation, negotiation, and executive engagement skills.
• Ability to discuss AI, including its value, risks, and governance, with business and technical audiences.
• Fluency in Swedish and English.
• Willingness to travel frequently within Sweden and across the region.

Nice to have

• Experience in customer experience or contact centre technology.
• Familiarity with generative AI, agentic AI, cloud architectures, and enterprise SaaS platforms.
• Experience developing multi-year account strategies for large, complex organizations.
• Understanding of enterprise digital transformation and CX initiatives.
• Experience working with Customer Success and partner ecosystems, including hyperscalers, system integrators, CRM, or ITSM vendors.
• Experience selling value-based business cases for AI or automation programs.

Culture & Benefits

• Flexible ways of working within a global team.
• Mentorship, learning programs, leadership development, and education support.
• Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and families.
• Work on AI-powered technology used by more than 8,000 organizations worldwide.

Hiring process

• Application review by Talent Acquisition and the hiring team.
• Zoom interview followed by interviews with the hiring manager and other interviewers.
• Usually no more than five interviews, followed by communication about final steps.