Implementation Engineer (CRM & CDP Automation)

Location: Remote within the United States; offices in San Diego and Los Angeles, California; occasional travel or on-site presence may be required.

Company

GTX Solutions, a hirify.global company, is a boutique consulting firm delivering customer data activation, CDP, personalization, and MarTech integration services for brands, high-growth companies, and global enterprises.

What you will do

• Build and maintain Salesforce Marketing Cloud journeys and automations with Journey Builder, Automation Studio, Contact Builder, and data extensions.
• Develop SQL, AMPscript, and platform scripts for audience preparation, personalization, suppression, and recurring campaign processes.
• Configure CDP ingestion, identity rules, attributes, segments, activation, and connections to Marketing Cloud and other destinations.
• Build and troubleshoot REST/SOAP API integrations, Marketing Cloud Connect, connectors, and scheduled file transfers.
• Validate identifiers, mappings, audience counts, consent, suppression, behavioral events, and downstream profile activation across platforms.
• Work with clients, solution architects, analytics engineers, marketing, CRM, and data teams; document configurations, QA results, deployments, and runbooks.

Requirements

• 4+ years of hands-on marketing technology implementation experience, including substantial production experience with Salesforce Marketing Cloud.
• Personal experience building and troubleshooting Marketing Cloud journeys, automations, and audiences using Journey Builder, Automation Studio, Contact Builder, and data extensions.
• Strong SQL and AMPscript skills, plus working JavaScript skills for platform scripting, transformations, or integrations.
• Experience configuring at least one enterprise CDP, including customer profiles, identity resolution, segmentation, and activation.
• Experience connecting customer data sources or CDP audiences to Salesforce Marketing Cloud.
• Experience with REST APIs, authentication, JSON payloads, and scheduled data integrations, using tools such as Postman.
• Understanding of analytics events, data layers, and tagging and their effect on downstream profiles and activation.
• Practical experience implementing consent, communication preferences, and suppression rules.
• Experience working directly with client technical and business stakeholders, with clear documentation and troubleshooting skills.

Nice to have

• Hands-on Salesforce Data 360/Data Cloud experience or relevant Salesforce certifications.
• Experience with SSJS, custom journey activities, and API-triggered communications.
• Experience troubleshooting email deliverability, IP warming, and sender reputation.
• Deeper analytics implementation, tag management, or server-side collection experience.
• Experience with Snowflake, BigQuery, or Python.
• Automotive, OEM, or dealer-network CRM experience.
• MarTech consulting or agency delivery background.

Culture & Benefits

• Remote-first work environment with team members across the United States.
• Support for multiple client engagements across industries and technology platforms.
• Close coordination with client marketing, technology, and data teams.
• Occasional travel or on-site presence may be required.
• Full-time U.S. employment with employment eligibility verification through Form I-9 and E-Verify.