Salesforce Marketing Cloud Consultant

Location: Remote from Germany, the Netherlands, France, Spain, Italy, Portugal, Switzerland, Belgium, Sweden, Denmark, Norway, Finland, Ireland, Poland, Austria, Czech Republic, Romania, Hungary, or Greece. The role also provides backup operations-manager coverage for the US time zone.

Company

hirify.global is a global digital engineering, product development, and technology consulting company headquartered in New York, with more than 1,000 experts across 65+ countries.

What you will do

• Manage and execute small to mid-size CRM and digital campaigns using Email Studio, Journey Builder, Automation Studio, and Contact Builder.
• Develop, implement, and optimize customer journeys, automated lifecycle programs, personalized communications, and multi-step journeys.
• Coordinate end-to-end campaign execution, including briefing, content coordination, segmentation, deployment, quality assurance, and performance review.
• Create customer and marketing data segments in Data Cloud and publish them to platforms based on campaign needs.
• Perform A/B testing, analyze results, and improve engagement and messaging effectiveness.
• Troubleshoot CRM issues, provide SFMC guidance and best practices, and improve CRM processes, tools, templates, and workflows.

Requirements

• Fluency in English at minimum C1 level is mandatory.
• 3–4 years of relevant experience, including at least 2 years of hands-on Salesforce Marketing Cloud experience with Data Cloud (Data 360).
• Practical experience with Email Studio, including HTML templates, dynamic content, and personalization.
• Practical experience with Journey Builder, including multi-step journeys, entry sources, and decision splits.
• Practical experience with Automation Studio, including data imports and exports, SQL queries, and automations.
• Practical experience with Contact Builder, including data models, attribute groups, and data extensions.
• Experience with Intelligence reports/Datorama, including setting up and scheduling reports.
• Experience with Data Cloud, including segment creation and activation into different platforms.
• Experience working as part of an SFMC delivery or project team, understanding data flows, subscriber management, and consent concepts.
• Experience working with internal and external partners, exposure to support and escalation management, complex environments, and challenging stakeholder management.

Nice to have

• Salesforce Admin, SFMC Email Specialist, or SFMC Consultant certification.
• Salesforce platform exposure as part of a delivery, project, or support team.
• Service Cloud knowledge and experience.
• Knowledge or exposure to Marketing Cloud Advanced (Next).
• Familiarity with AMPscript.
• Knowledge of HTML, CSS, AMPscript, and SQL.
• Understanding of support frameworks such as ITIL.

Culture & Benefits

• Financial stability and competitive compensation.
• Transparent professional and career growth plans, including horizontal, professional, and managerial paths.
• E-education, certification coverage, and access to the goFluent language learning platform.
• Referral bonus and recognition through CT points that can be exchanged for merchandise.
• Online team events, celebrations, and charity initiatives.