Executive Operations Manager (SaaS)

Location: Columbus, Ohio, United States; hybrid with attendance at the Columbus HQ at least 3 days per week.

Salary: $85,000–$105,000 per year base salary, plus an expected annual performance bonus of 5% of base salary.

Company

hirify.global builds a connected commerce operations SaaS platform covering returns, exchanges, order tracking, fraud prevention, and related merchant operations.

What you will do

• Manage the CEO’s operating system, including priorities, tasks, meetings, calendar, travel, inboxes, and executive communications.
• Provide daily priority updates and anticipate executive actions, preparation needs, challenges, and dependencies.
• Support senior leaders with quarterly onsite sessions, Board of Directors meetings, and executive stakeholder coordination.
• Manage the Columbus office, including access, safety, security, supplies, inventory, mail, vendors, maintenance, cleanliness, hotels, and food and beverage arrangements.
• Coordinate 15+ annual team onsite sessions and oversee lease and resource coordination for the London coworking office and potential additional spaces.
• Own execution of the bi-weekly company all-hands meeting, including presenters, agenda, internal communications, follow-up information, and engagement activities.

Requirements

• 5+ years as an Executive Assistant to a CEO, President, or COO in a fast-paced environment, or comparable experience as an Executive Project Manager, Executive Communications Specialist, or similar professional directly covering executive operations, office management, event planning, employee engagement, or project management.
• Based in Columbus, Ohio and able to work from the Columbus HQ at least 3 days per week.
• Experience in a similarly fast-paced professional setting; VC-backed or high-growth SaaS experience is a strong plus.
• Strong written and verbal communication skills across email, calls, video, and chat.
• Highly organized and detail-oriented, with the ability to manage checklists and anticipate challenges and dependencies.
• Examples of building exceptional relationships with stakeholders and proactively solving problems without waiting for direction.
• High standards for work quality and experience handling confidential and sensitive information flawlessly.
• Passion for helping others and making their work easier and more enjoyable.

Culture & Benefits

• Collaborative, customer-first culture with high empathy and high standards.
• Blended working environment with work from the Columbus headquarters, hubs, or secluded locations; the role itself requires Columbus HQ attendance.
• Medical, dental, and vision insurance, flexible PTO, company holidays, sick and safe leave, and parental leave.
• 401(k), monthly wellness benefit, home workstation benefit, phone and internet benefit, and equity.
• Eligible for an expected annual performance bonus of 5% of base salary.

Hiring process

• Applications may be supported by AI tools that review applications, analyze resumes, assess responses, and identify potential inconsistencies or verification signals; final hiring decisions are made by humans.