Client Operations Specialist (IT Sales Operations)

Location: Reading, United Kingdom; hybrid working with typically two days from home; up to 10% travel, including occasional international travel. Standard hours are 9:00 am–5:30 pm, Monday to Friday, with occasional evening or weekend work. Applicants must have the legal right to work in the UK.

Company

hirify.global provides IT solutions and supports enterprise clients across the UK, Europe, and global sales operations.

What you will do

• Act as a UK-based contact for sales coordination and customer service support for existing enterprise clients.
• Build relationships with clients, internal stakeholders, manufacturers, distributors, and channel partners.
• Support vendor registrations, pricing requests, quotations, configurations, and product-order processing.
• Provide administrative and operational support to global sales teams and customers while coordinating shared workloads and deadlines.
• Assist with proposals, RFPs, RFIs, tender responses, and client engagement activities.
• Obtain relevant product certifications and share knowledge or training with colleagues.

Requirements

• Excellent attention to detail, accuracy, organisation, communication, relationship-building, problem-solving, and time-management skills.
• Ability to manage multiple tasks and deadlines in a fast-paced sales environment and work independently when required, including from home.
• Experience with high-value commercial transactions.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint, plus Salesforce or a similar CRM system.
• Experience supporting enterprise or blue-chip clients with annual expenditure exceeding £1 million.
• Ability to work the stated Monday–Friday hours and meet the UK legal right-to-work requirement.
• This role is not eligible for Skilled Worker sponsorship, and visa sponsorship is not available.

Nice to have

• Experience with vendor registration and pricing systems such as Cisco, Dell, Juniper, Palo Alto, HPE, or Nutanix.
• Experience managing or supporting large corporate client accounts.
• Experience in a medium-to-large IT reseller or channel partner.
• Strong working knowledge of Salesforce.

Culture & Benefits

• Small, collaborative team with a focus on knowledge sharing and effective workload coordination.
• Hybrid working model with typically two days working from home.
• Training programmes and examination fees for required product certifications are funded.
• Inclusive equal-opportunities workplace committed to diversity and accessible participation.
• Occasional evening or weekend work may be required for business or client activities.

Hiring process

• Include the role being applied for in the Additional Information field.
• Candidates may opt out of interview recording and transcription at any time without penalty.