Business Operations Specialist (SaaS)

Location: Hybrid, Staines-upon-Thames, England, United Kingdom; willingness to travel to the hirify.global office in Staines-upon-Thames is required.

Company

hirify.global develops enterprise software solutions through a cloud-based platform for businesses worldwide.

What you will do

• Prepare regional data for weekly forecasts, present pipeline data, document action items, and drive follow-up execution.
• Maintain accurate and transparent CRM data, forecasting dashboards, opportunities, contracts, pricing, purchase orders, and proof-of-delivery documents.
• Support quarterly business reviews, management presentations, pipeline analysis, and deal-action tracking across the European region.
• Act as a point of contact for sales teams on CRM, reporting tools, system access, sales processes, pricing, and contracts.
• Onboard and support sales representatives, coordinate with regional, global, license-generation, and other cross-functional teams, and support post-sales activities.
• Identify opportunities to improve standard operating processes and participate in sales-operations improvement projects.

Requirements

• 3+ years of professional experience in a SaaS company is preferred.
• Understanding of the business's end-to-end sales process and previous experience working with and managing CRM systems.
• Strong understanding of AI tools and the ability to use them effectively in daily operations.
• Excellent Excel skills and excellent written and verbal communication skills.
• Good financial acumen.
• Experience in a similar role within a large software or technology organization in the relevant geography.
• Ability to work within a matrix environment and previous experience designing, building, and improving business processes.
• Professional experience in finance and/or auditing.
• Willingness to travel to the hirify.global office in Staines-upon-Thames.

Nice to have

• HubSpot knowledge.

Culture & Benefits

• Hybrid work with a balance of remote and in-office collaboration.
• In-person connection is valued for innovation, community, and belonging.
• International, diverse, collaborative, and sustainability-focused working environment.
• Opportunity to contribute to enterprise software and process improvements with worldwide impact.