Field Operations Director - AMER (SaaS)

Location: USA - Remote; reliable home internet is required for remote collaboration across multiple time zones, with up to 25% travel.

Salary: $154,000.00-$265,000.00 per year, plus a discretionary annual bonus and Restricted Stock Units.

Company

hirify.global provides an AI-powered SaaS platform that unifies finance, risk, and sustainability data for complex organizations.

What you will do

• Partner with Americas sales leaders on forecast calls, pipeline reviews, deal reviews, and quarterly business reviews.
• Design and operate regional pipeline, forecast, performance, and rhythm-of-business cadences.
• Improve forecast predictability through sales-process adoption, evidence-based deal inspection, management accountability, and early risk identification.
• Translate commercial data into business diagnoses, recommend interventions, and validate planning assumptions against field performance.
• Land global GTM initiatives, including new sales stages, across segments, verticals, and subregions while identifying adoption gaps and unnecessary process variation.
• Partner with Insights and Analytics, Enablement, Systems, Deal Operations, and Partner Field Operations on automation, AI-enabled tools, feedback loops, and unified partner-sourced and co-sell pipelines.

Requirements

• 10+ years of related experience in Sales Strategy & Operations, Field Operations, Business Operations, or Revenue Operations.
• Experience building or significantly rebuilding forecasting, pipeline management, and business cadences for a high-growth enterprise sales organization, ideally across multiple countries.
• Demonstrated measurable improvement in forecast accuracy, pipeline discipline, or sales productivity in a SaaS environment, while serving as a trusted operating partner to senior sales leaders.
• Advanced proficiency in Salesforce or a comparable CRM, plus spreadsheet and presentation tools; Google Workspace is a plus.
• Working knowledge of sales process and qualification methodologies such as MEDDICC, and forecasting and revenue intelligence platforms such as Clari and Gong.
• Undergraduate degree or an equivalent combination of relevant experience and expertise.
• Ability to work remotely with a reliable home internet connection and travel up to 25%.

Nice to have

• Experience supporting multi-segment or multi-region sales organizations across the US, Canada, and Latin America.
• Experience introducing sales stages, processes, or operating rhythms and driving adoption across functions without direct authority.
• Experience in sales process design, performance metrics, and go-to-market execution for enterprise SaaS.
• Familiarity with BI and analytics platforms such as QuickSight, Tableau, or Power BI, and cloud data platforms such as SQL or Snowflake.
• Experience with lead-to-cash processes and understanding of how commercial-process friction affects pipeline, forecasting, and execution quality.
• Experience with partner or co-sell sales motions.

Culture & Benefits

• Remote work is available from any location within the employee's country of employment.
• Comprehensive employee benefits package, including a 401(k) match.
• Discretionary bonus typically paid annually.
• Restricted Stock Units granted at hire.
• Work includes collaboration with cross-functional teams and support for reasonable accommodations.