Complex Injury Paralegal

Location: Manchester; hybrid workplace

Company

hirify.global provides legal and claims solutions to insurers, businesses, and other suppliers in the insurance sector, including personal injury claims handling and legal technology services.

What you will do

• Support the Complex Injury Claims Team with file handling from receipt of insurer papers through claim resolution.
• Prepare, file, and serve basic court documents; diarise court orders and hearing dates; and liaise with courts regarding hearings, applications, and consent orders.
• Coordinate with experts, counsel, insureds, and witnesses regarding conferences, joint settlement meetings, hearings, fees, availability, and attendance.
• Arrange medical expert appointments, obtain medical and police accident records, chase reports, and draft medical records mandates.
• Review medical records, photographic evidence, and surveillance footage; prepare summaries and evidence precis; redact documents to protect legal privilege and prevent GDPR breaches.
• Maintain CRU, interim payment, offer, and expert records; handle queries and payments; conduct legal research; and deliver agreed performance and quality standards.

Requirements

• Minimum of 5 GCSEs at grades 5 or above, or grades A–C, with an established interest in law through further education such as LPC or ILEX, or experience in a legal environment.
• Experience of and understanding of the litigation process in a file-handling or assistant RTA personal injury role.
• Good telephone and communication skills with people at all levels inside and outside the business.
• Ability to organise and prioritise tasks using initiative, remain calm under pressure, and re-prioritise and delegate effectively when required.
• Ability to maintain attention to detail when handling repetitive tasks.
• Self-confidence, good literacy, and good IT skills.
• Ability to work effectively as part of a team, with flexibility to support required outcomes and client service levels.
• Ability to work effectively within the hirify.global shared values framework.

Culture & Benefits

• Permanent full-time employment in a hybrid workplace.
• Davies Incentive Plan and 25 days of annual leave, increasing with service, with the option to buy or sell 3 days.
• Simply Health Care Cash Plan, 24/7 online GP and mental health support, and virtual wellbeing services.
• Death in Service cover after one year and pension contributions of 5% employee and 3% employer.
• Employee Resource Groups, an Employee Volunteering Programme, and access to online discount sites.
• Cycle to Work, Tech Scheme, Season Ticket Loan, Gym Flex, Gourmet Society, attraction, and local retail discounts, where applicable after successfully completing probation.

Hiring process

• Application, CV review, and initial phone call.
• Interview followed by offer and hiring.