NIHL File Handler (Legal Claims)

Location: Hybrid, with the primary location at the Birmingham or Bolton office, United Kingdom. Working hours are Monday to Friday, 9am–5pm, with one unpaid hour for lunch; 35 hours per week.

Company

hirify.global provides legal and claims solutions to insurers, businesses, and suppliers in the insurance sector, using legal expertise, technology, and AI-driven claims solutions.

What you will do

• Review documentation, evidence, medical records, personnel records, and witness statements, preparing detailed reports.
• Handle disclosure, procedural compliance, court appointments, directions, and litigation timetables.
• Investigate claims, liaise with Insurers and Insureds, obtain witness statements, and provide clear updates.
• Instruct and liaise with Counsel and expert witnesses, attending conferences, hearings, and trials where required.
• Conduct legal and technical research, draft legal documents, correspondence, pleadings, and reports, and progress claims in line with litigation strategies.
• Maintain accurate files, communicate effectively with all parties, and ensure work is conducted efficiently and profitably.

Requirements

• Previous experience handling litigated NIHL claims and independently managing a caseload.
• Strong understanding of litigation processes, court procedures, and disclosure requirements.
• Ability to review evidence, medical records, and witness statements and prepare clear reports.
• Experience instructing Counsel and experts and attending hearings, conferences, and trials.
• Strong drafting, legal research, and communication skills.
• Ability to build effective relationships with Insurers, Insureds, and other stakeholders.
• Excellent organisation and time management skills, with a focus on meeting court deadlines.
• Knowledge of the SRA Standards and Regulations and commitment to the Keoghs Values.

Culture & Benefits

• Supportive team environment with a focus on client service and effective claims progression.
• 25 days of annual leave, increasing with service, with the opportunity to buy or sell up to 3 days.
• Simply Health Care Cash Plan, 24/7 online GP and wellbeing support through WeCare, and Death in Service cover after one year.
• Pension contributions of 5% employee and 3% employer.
• Cycle to Work, Tech Scheme, Season Ticket Loan, Gym Flex, and online and retail discounts; some benefits apply after successfully completing probation.

Hiring process

• Application, initial phone call, CV review, and interview.
• Second-stage interview followed by an offer and hiring decision.