Systems Administrator I (AI)

Location: Hybrid in Boulder, Colorado; on-site 3 days per week or equivalent. All positions must be performed within the United States, excluding U.S. Territories. Applications close at 11:59 p.m. Mountain Time on November 16, 2026.

Hiring range: $63,290–$79,120 USD annually.

Company

hirify.global supports atmospheric research through NCAR and its scientific and research computing organizations.

What you will do

• Serve as a primary liaison for NCAR labs and employees, providing in-person, online, and telephone IT support.
• Maintain and optimize NRIT-managed Windows and Apple Macintosh workstations, including operating systems, software, performance, backups, and loaner equipment.
• Write utility scripts to automate routine maintenance tasks and review backend reports.
• Consult with researchers on hardware, software, and custom workstation configurations for scientific workflows.
• Provide basic onboarding, usage guidance, and troubleshooting for organizational Claude and Gemini environments.
• Create documentation, maintain inventories, support equipment lifecycle management, and represent user needs in meetings and committees.

Requirements

• Bachelor’s degree in a computer-related field, or an equivalent combination of education and relevant customer-facing IT experience, such as an associate degree and four years of hands-on technical support experience.
• Customer service skills and a responsive, helpful approach when supporting scientific, administrative, and technical staff.
• Strong written and oral communication skills, including issue analysis, technical documentation, and explaining technical concepts to non-technical users.
• Familiarity with enterprise AI tools such as Claude and Gemini for basic access support, everyday usage questions, and routine troubleshooting.
• Knowledge of workstation administration in Windows and/or Apple Macintosh environments.
• Foundational understanding of operating systems, networking, storage, and system component interoperability.
• Basic understanding of PC and/or Apple hardware, peripherals, and local storage, including workstation setup, testing, and troubleshooting.
• Ability to prioritize tasks, manage work queues, meet deadlines, troubleshoot methodically, and collaborate across functional areas.
• Cannot be affiliated with the Chinese government or a Chinese-owned company.

Nice to have

• A facilitation mindset focused on user success, obstacle removal, and clear communication.
• Ability to work with moderate supervision, manage multiple support requests, and independently resolve moderate-scope software and hardware issues.
• Ability to propose and test enhancements for user experience, system efficiency, security, and performance.

Culture & Benefits

• Hybrid work arrangement with on-site work three days per week or equivalent.
• Health, dental, vision, disability, retirement, leave, tuition assistance, and employee assistance programs.
• hirify.global contributes 10% of base salary to the retirement plan.
• At least 20 days of annual PTO, 10 paid holidays, 12 weeks of paid parental leave, and FAMLI leave.
• Public Service Loan Forgiveness eligible employer.

Hiring process

• Submit a cover letter, questionnaire, and resume/CV by the application deadline.
• Selected candidates complete background checks and/or federal screenings.