Researcher (Flow Cytometry Shared Resource)

Location: Memphis, TN, United States of America; onsite

Salary: $24.00–$42.00 per hour

Company

hirify.global conducts life-saving research and operates a Flow Cytometry and Cell Sorting Shared Resource supporting researchers across the institution.

What you will do

• Provide responsive, patient, empathetic, and professional customer service to researchers.
• Work with researchers to understand experimental needs, communicate expectations, and provide assistance throughout their facility experience.
• Learn to operate and maintain advanced flow cytometry instruments, perform cell sorting, and assist with experimental setup, sample preparation, and troubleshooting.
• Support instrument quality control, maintenance, scheduling coordination, and service documentation.
• Assist with researcher training on instrument operation, experimental best practices, and data analysis as technical proficiency develops.
• Contribute to improving facility services, workflows, training resources, and the researcher experience.

Requirements

• Bachelor's degree in a relevant scientific area is required.
• No professional experience is required.
• Strong interpersonal and communication skills, with the ability to work with people from diverse scientific and professional backgrounds.
• Scientific curiosity, attention to detail, willingness to learn, and a constructive, solution-oriented approach to problems.

Nice to have

• Commitment to customer service, including responsiveness, reliability, patience, and building positive working relationships.
• Experience in a customer-facing, service-oriented, or collaborative support role.
• Experience with laboratory research, cell biology, immunology, molecular biology, or related scientific techniques.
• Previous flow cytometry experience.
• Ability to navigate challenging interactions professionally and manage competing priorities.

Culture & Benefits

• Structured, hands-on training in flow cytometry, cell sorting, instrument troubleshooting, and data analysis.
• Opportunities to develop expertise across a diverse instrumentation portfolio and participate in continuing education.
• Opportunities to take on additional technical and operational responsibilities as the facility grows.
• Opportunities to improve services, develop training programs, and strengthen a collaborative, service-focused culture.