Senior Director, Business Operations & Growth Enablement (Life Sciences)

Location: Remote; eligible for hire in select U.S. locations, with travel up to 20% to support clients, deal pursuits, and global delivery hubs.

Salary: USD 180,000–220,000 yearly.

Company

hirify.global provides global commercialization services for the life sciences industry, supporting biotech, pharmaceutical, medical device, and other healthcare organizations through Medical Affairs, Medical Information, Pharmacovigilance, Quality, and Regulatory services.

What you will do

• Act as operating partner to the President and service leaders across Medical Affairs, Pharmacovigilance, Quality, and Regulatory.
• Build Salesforce-based commercial operations covering lead management, pipeline stages, forecasting, dashboards, data governance, and lead-to-close performance.
• Lead RFI/RFP intake, qualification, bid/no-bid decisions, bid strategy, response management, finalist preparation, and win/loss analysis.
• Scale contract operations, implement contract-lifecycle technology, maintain contract visibility, manage commercial risk, and establish proactive renewals.
• Standardize end-to-end processes, capacity and utilization visibility, operating reviews, scorecards, forecasting, and cross-functional reporting.
• Lead growth planning, strategic account expansion, pricing governance, acquired-business integration, systems roadmaps, automation, and team development.

Requirements

• 15+ years in life sciences services, pharma, or SaaS, including 8+ years leading commercial operations, revenue operations, contracting, or business operations.
• Hands-on Salesforce expertise covering pipeline stage design, dashboards, forecasting, data governance, and CRM cleanup or implementation; quoting and contract-management tools are beneficial.
• Experience selecting and implementing contract-lifecycle technology and managing renewals at scale.
• Strong understanding of Pharmacovigilance, Medical Information, Medical Affairs, GxP Quality, Regulatory services, and obligations including GVP, ICH E2 series, 21 CFR Part 11, and quality agreements.
• Track record owning or co-owning a P&L or bookings target and closing multi-year, multi-million-dollar outsourcing deals.
• Experience leading post-merger integration across commercial, contract, systems, and process workstreams, and scaling operations across regions with offshore delivery and support teams.
• Executive presence with C-suite clients, internal leaders, and investors; ability to influence matrixed functions and earn the trust of scientific and clinical leaders.
• Experience building and developing high-performing teams through change and integration.
• Capabilities in process design, revenue systems, data governance, KPIs, forecasting, contract and commercial risk, renewals, account planning, pricing, deal desk, RFx management, bid strategy, integration, change management, and cross-functional leadership.

Nice to have

• Experience with quoting and contract-management tools.

Culture & Benefits

• Remote work arrangement with travel up to 20% as needed.
• Work across global services, regions, time zones, currencies, languages, and local requirements.
• Culture centered on patient-mindedness, client experience, action, talent development, collaboration, transparency, diversity, and innovation.
• Competitive U.S. salary; benefits information is provided through hirify.global’s careers program.