Senior Technical Program Manager (AI)

Location: Sydney, Australia; hybrid

Company

Snowflake provides the Snowflake AI Data Cloud and delivers data transformation and agentic transformation solutions for strategic enterprise customers.

What you will do

• Own integrated technical plans, cross-workstream dependencies, technical risks, estimates, and sequencing decisions across multiple Forward Deployed Engineering workstreams.
• Drive data and AI solutions from engineering readiness through integration, release, production cutover, and operational handoff.
• Resolve blockers across customer and Snowflake engineering teams, including customer infrastructure, access constraints, and shared delivery responsibilities.
• Identify customer-driven product gaps and defects, distinguish one-off requirements from recurring product issues, and drive resolution with global Product & Engineering teams.
• Provide scope, change-control, delivery-at-risk, effort, and impact assessments to Engagement Managers and Program Managers.
• Report technical status to engineering teams, customer stakeholders, and executives; use AI-assisted workflows, including Snowflake Cortex, and help establish the FDE Technical Program Management practice in ANZ.

Requirements

• Typically 8+ years of experience leading complex, multi-workstream technical programs.
• Hands-on delivery leadership of technical programs into production, such as data platform, MLOps, GenAI/AI, or software and application development projects.
• Experience leading technical delivery in enterprise customer environments, including customer-owned infrastructure, access constraints, and shared delivery responsibilities such as consultancy, systems integration, or vendor professional services.
• Strong dependency and technical risk management across multiple engineering teams.
• Technical depth to challenge engineering estimates, assess architectural and integration trade-offs, identify delivery risks, and drive sequencing decisions with engineering leads.
• Confidence to challenge customers, engineering teams, and senior stakeholders when assumptions, technical decisions, or delivery plans do not hold up.
• Ability to operate independently in ambiguous environments, exercise sound judgment without waiting for consensus, and take ownership of outcomes.

Nice to have

• Experience leading Forward Deployed Engineering engagements and integrating solutions into customer environments through production.
• Experience delivering in regulated financial services, including banking or APRA-regulated environments.
• Hands-on experience with Snowflake, Cortex, Openflow, or other cloud data platforms.
• Background as an engineering manager or tech lead in data platform or software/application development.
• Consultancy or Big Four technical program leadership experience.
• Willingness to challenge conventional approaches and improve technical or delivery strategies.

Culture & Benefits

• AI-native, experimental approach to solving problems and improving work.
• Environment focused on low-ego collaboration, challenging ordinary thinking, and accelerating innovation.
• Opportunity to work with strategic enterprise customers and global Snowflake Product & Engineering teams.