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1 день назад

Program Manager - APAC (Mobility)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Australia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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TL;DR
Program Manager - APAC (Mobility) (SaaS/Financial Services): Coordinating end-to-end delivery of technical and business implementation projects and customer mobility solutions across the APAC portfolio with an accent on cross-functional execution, governance, risk management, and operational readiness. Focus on managing schedules, dependencies, budgets, stakeholder communications, and transitions into business-as-usual operations.

Location: Melbourne, Australia

Company

hirify.global operates in the mobility and financial services space, with the role supporting APAC mobility programs and customer implementations.

What you will do

  • Manage multiple concurrent projects and moderate-scale program streams using Agile, Waterfall, hybrid, or other suitable methodologies.
  • Define scope, milestones, success metrics, schedules, dependencies, resource allocations, budgets, and operational deliverables with cross-functional leaders.
  • Track and mitigate risks, issues, blockers, assumptions, dependencies, scope changes, and timeline changes.
  • Coordinate technical and operational workstreams to configure, test, integrate, and deploy customer-facing and internal mobility solutions.
  • Lead governance meetings, status checkpoints, working group reviews, sprint ceremonies, steering updates, and kickoff workshops.
  • Coordinate customer communications, late-stage sales handovers, operational transitions to business-as-usual, and continuous improvement initiatives.

Requirements

  • 5–7 years of demonstrable experience managing multi-stakeholder technical or business implementation projects.
  • Working knowledge of Agile, Scrum, Kanban, Waterfall, and hybrid project methodologies.
  • Experience tracking schedules, scope, resource allocation, budgets, and RAID items, including resolution of risks, assumptions, issues, and dependencies.
  • Proven ability to coordinate multidisciplinary delivery teams in matrixed organizations and influence peers and departmental leads without direct disciplinary authority.
  • Ability to translate business and functional requirements into actionable work breakdown structures.
  • Strong written and oral communication, facilitation, structured problem-solving, organization, accountability, adaptability, and follow-through.
  • Bachelor's degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience.
  • Industry experience in SaaS, enterprise software, telecommunications, mobility, or financial services.
  • Hands-on proficiency with Jira, Confluence, Asana, MS Project, Smartsheet, or Monday.com.

Nice to have

  • Exposure to AI-enabled platforms or workflow optimization tools, with an understanding of their strategic value for continuous improvement and performance excellence.
  • Certification such as PMP, PRINCE2 Practitioner or Foundation, PMI-ACP, CSM, or AgilePM.

Culture & Benefits

  • Cross-functional, collaborative work across Sales, Product, Marketing, Legal, Engineering, Operations, Customer Support, and external customers.
  • Customer-centric delivery focused on retention, growth, customer satisfaction, and operational excellence.
  • Ownership-driven environment with emphasis on accountability, detail, disciplined follow-through, and adaptability to evolving regional priorities.
  • Opportunity to improve project management toolkits, onboarding templates, delivery playbooks, tracking standards, and APAC delivery practices.

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