Technical Account Manager (AI)

Location: Remote; Denmark. The role is fully remote and global, with regular on-site customer visits as needed, up to 50% during busy periods.

Annual total target cash: United States $150,100–$242,000; United Kingdom £94,200–£155,000; Singapore S$186,400–S$279,600. Offers depend on skills, experience, and location. Candidates based elsewhere are hired via Remote.com.

Company

hirify.global provides an enterprise platform for agentic orchestration, coordinating AI agents, people, and systems across complex business processes with governance, auditability, and human oversight.

What you will do

• Serve as the primary technical contact and trusted advisor for designated enterprise customers throughout their hirify.global adoption journey.
• Guide tailored technical adoption plans that maximize business outcomes and support long-term customer success.
• Provide hands-on technical guidance, best practices, and advisory services to business and technical stakeholders from onboarding through ongoing operations.
• Conduct platform and solution health checks, identify execution risks, manage escalations, and advocate for customer needs internally.
• Collaborate with Customer Success, Consulting, Support, Product, Engineering, Sales, and Pre-Sales to drive measurable customer outcomes.
• Spend time on-site with customers for key milestone interactions, up to 50% during busy periods when needed.

Requirements

• At least 3 years of experience as a Technical Account Manager or in a directly comparable enterprise software role.
• Hands-on experience with a high-level programming language such as Java, C#, or Python, plus relevant enterprise software frameworks.
• Solid understanding of modern solution architectures and related paradigms, including DevOps topics, especially Kubernetes.
• Proven experience building trusted relationships and providing advisory services to technical and business stakeholders.
• Ability to synthesize and explain complex issues clearly to varied audiences.
• Strategic problem-solving skills with a collaborative, impact-driven mindset and the ability to tailor approaches to unique customer situations.
• Willingness and flexibility to spend time on-site with clients as account needs dictate, up to 50% during busy periods.
• Ability and/or willingness to use the hirify.global product.

Nice to have

• Experience in enterprise automation, business process management, process orchestration, or robotic process automation.
• Relevant certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, or CKA.
• Familiarity with hirify.global products.

Culture & Benefits

• Fully remote and global work with flexible working arrangements.
• Home office budget, co-working space support, and flexible time off.
• Annual kickoff events, team offsites, connection budgets, meetups, and local gatherings.
• Locally tailored healthcare, global mental wellbeing support, lifestyle spending benefits, retirement and pension plans, and life and disability insurance where applicable.
• Up to $/€/£1,000 per year for self-directed learning, including courses, certifications, and books.
• Inclusive culture with commitment to equal opportunity and respect for diverse backgrounds.