PBS Product Sales Senior Advisor, Consumer Experience Strategy - Evernorth (Pharmacy)

Location: Hybrid, St. Louis, Missouri, United States

Company

Evernorth Health Services, a division of hirify.global, creates pharmacy, care, and benefit solutions designed to improve health and increase access to treatment.

What you will do

• Align Benefits Navigation, Member Experience, Direct to Consumer, and pharmacy product solutions around an integrated Consumer Experience strategy.
• Develop client-specific strategies connecting consumer needs, client objectives, and product capabilities into cohesive value propositions.
• Partner with Product, Consumer Experience, Sales, Account Management, and other stakeholders to align roadmaps, priorities, and initiatives.
• Translate product roadmaps, emerging capabilities, and market feedback into positioning, messaging, education, and enablement for Sales and Account Management.
• Identify consumer needs, adoption barriers, and cross-portfolio opportunities, then provide actionable insights to Product and Consumer Experience teams.
• Support client presentations and strategic discussions by explaining how Consumer Experience capabilities and pharmacy solutions improve the member experience.

Requirements

• Bachelor’s degree.
• 8+ years of related experience.
• Ability to develop big-picture strategy and translate it into tactical initiatives supporting selling strategies and business objectives.
• Ability to influence senior leadership, negotiate difficult decisions, and drive alignment across multiple teams and levels.
• Proven cross-functional collaboration skills with the ability to build credibility and trust quickly.
• Excellent written and verbal communication skills, including explaining complex topics clearly and concisely to internal and external audiences.
• Ability to independently manage multiple priorities and deadlines in a fast-paced, ambiguous environment with minimal direction.
• Broad understanding of business capabilities, profit levers, and cost drivers.
• Experience with Excel, Access, or similar database and PC-based applications.

Culture & Benefits

• Full-time hybrid work arrangement.
• Occasional or permanent work from home requires cable broadband or fiber internet with at least 10 Mbps download and 5 Mbps upload speeds.
• hirify.global maintains a tobacco-free policy and may apply state-specific tobacco and nicotine hiring restrictions.
• Reasonable accommodation is available for applicants who need assistance completing the online application process.