Sales Operations Lead (Enterprise)

Location: Hybrid in San Francisco or New York City, United States, with three days per week in the office.

Base pay: $175,000–$210,000 annually in San Francisco; compensation outside San Francisco may be adjusted based on employee location. Total compensation may include benefits, equity-based compensation, and bonus or variable pay.

Company

Vercel builds agentic infrastructure and products that help developers and software agents ship and run software.

What you will do

• Serve as the strategic and operational partner to Majors Sales Leadership, using pipeline, win/loss, deal velocity, and retention analysis to identify growth opportunities.
• Run weekly pipeline reviews, forecast calls, and monthly and quarterly business reviews while improving forecast rigor, pipeline health, renewal-risk visibility, and accountability.
• Own territory and account planning, including vertical, regional, and play-aligned books, account transitions, rules of engagement, capacity modeling, target setting, and annual planning.
• Design and operationalize sales plays and growth programs by sizing addressable markets, defining sales motions, enabling the field, and measuring results.
• Partner with Sales Development on account prioritization, outbound programs, and crediting processes, and lead onboarding and change management for new processes and planning rollouts.
• Collaborate with GTM Systems, Engineering, and Data to build scalable tooling, automation, and AI-driven workflows such as account-prioritization agents, automated carves, and deal and call insights.

Requirements

• 8+ years of experience in Sales Strategy & Operations, Revenue Operations, or GTM Strategy at a high-growth technology company, including direct support for enterprise or Majors sales teams.
• Experience as a high-impact individual contributor with broad, hands-on ownership in a scaling startup or an explicit enterprise or Majors focus at a larger company.
• Ability to run operating cadences for senior sales leaders, including QBRs, forecast calls, and pipeline reviews, and turn them into business decisions.
• Experience with territory design, account planning, capacity modeling, and target setting in partnership with Finance and Sales Leadership.
• Salesforce expertise in reporting and dashboards, strong analytical skills in Excel or Google Sheets and BI platforms, and the ability to turn complex data into clear recommendations for executive and front-line audiences.
• SQL is preferred for analytical work.
• Ownership mindset, resourcefulness, ability to turn ambiguity into action, and ability to build alignment with senior stakeholders across Sales, Finance, and Systems.

Nice to have

• Experience in a consumption- or usage-based business, or at a developer tools, infrastructure, or cloud platform company with PLG and enterprise sales motions.
• Experience building or running vertical or industry-specific sales plays at an enterprise software company.
• A demonstrated point of view on using AI and automation to transform sales operations, including something already shipped.

Culture & Benefits

• Competitive compensation package with equity.
• Inclusive healthcare package.
• Mentorship and opportunities to attend professional events.
• Flexible time off.
• Company-provided equipment and a work-from-home budget.