Strategic Account Manager (E-commerce Marketplace)

Location: Warsaw

Company

hirify.global is a Berlin-founded digital-first e-commerce platform for the automotive aftermarket, operating across 27 European countries with more than 5,500 employees.

What you will do

• Manage a portfolio of high-value sellers enrolled in the Strategic Account Management programme and build long-term partnerships.
• Conduct business reviews with senior stakeholders, evaluate seller performance, and develop joint growth plans.
• Provide commercial recommendations covering assortment expansion, competitive pricing, catalogue quality, logistics optimisation, and cross-border trade.
• Monitor marketplace KPIs, identify risks, and translate performance insights into actionable growth opportunities.
• Coordinate initiatives with Product, Tech, Category Development, Customer Care, and Operations teams.
• Promote new marketplace features and contribute to the development and expansion of the Strategic Account Management offering.

Requirements

• At least three years of experience in account management, key account management, or business development, preferably in e-commerce or a marketplace environment.
• Proven experience managing high-value portfolios, building strategic partnerships, and driving measurable commercial growth.
• Strong commercial acumen and relationship management skills, including the ability to engage and influence senior stakeholders.
• Experience conducting business reviews and translating performance insights into actionable commercial recommendations.
• Analytical and results-driven mindset with a strong understanding of marketplace business models and e-commerce performance drivers.
• Strong project management and organisational skills, with the ability to coordinate cross-functional initiatives and manage multiple priorities.
• Professional working proficiency in English.
• Bachelor’s degree in Business Administration, Marketing, or a related field, or equivalent practical experience.

Nice to have

• Additional European language skills.

Culture & Benefits

• Stable employment in a fast-growing international company.
• Cafeteria benefits including life insurance, private medical care, sports card, and cinema tickets.
• Twenty-six vacation days per calendar year regardless of seniority, plus an additional birthday day off.
• Mental Wellbeing Program with free and confidential mental and physical health support for employees and immediate family.
• Career advancement, coaching, and access to more than 650 soft- and hard-skills courses.
• Free English, German, and Polish language classes and an hirify.global discount on car parts.