Global Account Manager (AI)

Location: Remote; New York City or San Francisco, with regular travel to customer sites and the San Francisco headquarters.

Compensation: $200,000–$300,000 plus equity and commission.

Company

hirify.global provides AI-powered user interviews for global brands seeking faster, scalable qualitative user research.

What you will do

• Own a small portfolio of strategic global accounts such as Amazon, Microsoft, Google, Meta, and Salesforce, with responsibility for expansion, cross-sell, pricing, and renewal.
• Identify new regional and business-unit buying centers through account research, referrals, and customer visits.
• Build live global account plans covering buying centers, whitespace, spend, executive relationships, competitive position, and expansion paths.
• Build durable relationships from practicing researchers through VPs and C-suite stakeholders, and run executive business reviews focused on business outcomes.
• Direct extended account teams across Sales Development, Research Operations, Account Management, Solutions Consulting, Marketing, and executive sponsorship.
• Negotiate complex global agreements, coordinate regional coverage, forecast accurately in Salesforce, and bring customer insights into product and pricing decisions.

Requirements

• 10+ years of enterprise sales experience, including 5+ years in a named global or strategic account role such as Global Account Manager, Global Account Director, or Strategic Account Manager.
• Direct experience selling into and growing large, global, matrixed technology or consumer organizations with multiple buying centers, such as Amazon, Microsoft, Google, Meta, or Salesforce.
• Proven success exceeding aggressive seven-figure growth targets inside existing accounts through expansion, cross-sell, and renewal.
• Deep, durable relationship-management experience and a record of growing accounts over multiple years.
• Executive presence and commercial sharpness with C-suite and VP-level buyers, including consultative selling and complex negotiation.
• Ability to lead extended cross-functional account teams without direct authority.
• Experience with multi-region contracting, enterprise procurement, multi-year commitments, and competing internal stakeholders.
• Operational rigor in account planning, forecasting, and CRM management.
• High ownership, proactive decision-making, strong opinions, and comfort working at a fast pace in a startup building its playbook.
• Willingness to travel regularly to customer sites and the San Francisco headquarters.

Nice to have

• Experience selling into UX Research, Market Research, or Consumer Insights organizations, or in an adjacent category such as research, analytics, or AI.

Culture & Benefits

• Remote role with regular travel to customer sites and the San Francisco headquarters.
• Equity and commission are offered in addition to the stated compensation.
• Work with a tight-knit team serving large global enterprises.
• Collaborate with dedicated account teams and executive sponsors across functions and time zones.