Account Executive, Retail (AI)

Location: United States; San Francisco or New York City; hybrid with remote work listed.

Salary: $200,000–$300,000 annually, plus equity and commission.

Company

hirify.global provides AI-powered user interviews for qualitative user research and is used by global enterprises including HubSpot, Microsoft, Uber, and Nestlé.

What you will do

• Own the full sales cycle for named retail accounts, from prospecting and pipeline development through closing and expansion.
• Win new retail logos and grow existing customers across e-commerce, stores, merchandising, private label, loyalty, and retail media.
• Build relationships with Market Research, Brand, and Shopper Insights leaders and expand into UX Research, Product, and CX teams.
• Lead discovery and demos covering shopper journeys, segmentation, brand and campaign research, assortment and private-label testing, loyalty, membership, and digital and in-store experience research.
• Create account plans covering business units, buying centers, research budgets, and whitespace; manage procurement, security reviews, and seasonal planning cycles.
• Maintain Salesforce forecasting, develop targeted retail plays with Marketing and outbound teams, drive post-sale expansion with Customer Success and Research, and bring retail feedback to Product and GTM.

Requirements

• 5+ years of quota-carrying B2B SaaS sales experience with a strong track record of exceeding quota.
• Demonstrated experience selling into and growing retail accounts, including commercial relationships with retailers and experience selling full-service research and analysis deliverables.
• An established network among Market Research, Brand, and Shopper Insights leaders in retail.
• Proven ability to run full-cycle enterprise sales, including prospecting, complex multi-stakeholder deals, and closing new business.
• A track record of growing existing accounts through expansion and cross-sell across business units.
• Understanding of how retailers research shoppers, including the agencies, panels, and data providers they use.
• Exceptional communication, executive presence, and relationship-building skills.
• Ability to operate independently in a fast-paced startup environment.
• Willingness to travel up to 40% for customer meetings and industry events.

Nice to have

• Relationships with UX Research, Product, or CX leaders.
• Experience selling research, shopper insights, analytics, or AI solutions.
• Experience pairing retail expertise with another vertical such as CPG.

Culture & Benefits

• Hybrid work arrangement with locations in San Francisco and New York City, with remote work listed.
• Full-time employment.
• Equity and commission in addition to base compensation.
• Collaboration with Marketing, Product, Customer Success, Research, and outbound teams.