Systems Analyst II (AI)

Location: Telecommuter; hiring is limited to Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, and Wisconsin.

Salary: $80,200–$114,200 national range; $80,200–$130,200 national plus range for higher-cost labor markets including Western Washington and Alaska.

Company

hirify.global works to improve healthcare for customers and supports members, customers, and communities through health insurance services.

What you will do

• Represent the business within an Agile delivery team and act as a liaison between business stakeholders and IT for implementations, enhancements, and maintenance.
• Identify, refine, and document epics, features, user stories, use cases, business requirements, functional requirements, UI specifications, and business rules.
• Analyze current and future-state business processes, data, system interactions, costs, risks, and pain points to recommend technology solutions and operational improvements.
• Support low-code and workflow automation solutions that reduce repetitive manual work and improve process consistency.
• Perform data analysis, requirements validation, gap analysis, data mapping, troubleshooting, and root cause analysis using system tools and data sources.
• Support test planning, test script and test case creation, User Acceptance Testing, backlog prioritization, sprint planning, and continuous improvement.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or an equivalent combination of education and experience.
• At least two years of business systems analysis experience, including requirements gathering, business process analysis, and collaboration with cross-functional teams to deliver technology solutions.
• Ability to understand business strategies, processes, and objectives within the aligned domain and align solutions with business needs, operational impact, and customer value.
• Hands-on exposure to at least one relational or cloud database platform, such as SQL Server, Snowflake, Oracle, PostgreSQL, MySQL, or similar.
• Experience with reporting and visualization tools such as Power BI, Tableau, or similar platforms.
• Interest in using AI, low-code, and workflow automation technologies to solve operational problems, improve processes, and reduce manual work.
• Basic understanding of APIs, system integrations, and data exchange between applications.
• Ability to define, elicit, analyze, organize, document, and trace business and software requirements, including functional and non-functional requirements, throughout the solution lifecycle.
• Strong written and verbal communication, stakeholder partnership, facilitation, problem-solving, root cause analysis, sound tactical judgment, and ability to explain technical concepts to non-technical audiences.
• Ability to collaborate effectively in a self-organized delivery team and work with changing priorities and evolving business needs.

Nice to have

• Experience in a software development environment using Agile delivery practices, including Scrum and SAFe.
• Knowledge of Agile and Waterfall project delivery methodologies.
• Knowledge of healthcare or health insurance industry processes and systems.
• Experience with Azure DevOps, Visual Studio, Confluence, Product Plan, or similar product development and collaboration tools.

Culture & Benefits

• Telecommuter work arrangement with a culture focused on collaboration, continuous development, innovation, and meaningful healthcare impact.
• Medical, vision, and dental coverage with low employee premiums, plus voluntary benefits including pet insurance.
• Life and disability insurance, a 401(k) employer match, and a pension plan vested after three years of service.
• Generous paid time off, wellness and mental well-being resources, counseling, stress management, and mindfulness programs.
• Tuition assistance for undergraduate and graduate degrees and an employee recognition program.