Account Manager I

Location: Virtual, Malaysia

Company

hirify.global develops functional coatings, adhesives, and sealants for customers across more than 30 market segments in 150 countries.

What you will do

• Deliver annual sales, contribution margin, volume, and growth results while maintaining existing business.
• Manage customer relationships by tailoring and communicating hirify.global’s value proposition, selling products and technologies, and anticipating customer needs.
• Negotiate pricing and margins, implement pricing strategy, and optimize profitability across terms, supply chain, and other commercial factors.
• Identify, develop, and close new business opportunities; manage the territory, pipeline, forecasts, and balance between existing and new business.
• Provide technical customer support, including standard product demonstrations, application problem-solving, and recommendations for basic process improvements.
• Maintain sales processes and tools, EHS compliance, reporting, internal communication, stakeholder collaboration, and customer feedback.

Requirements

• Ability to communicate and influence at all organizational levels and deliver accurate, clear, and concise messages.
• Technical competence and ability to independently manage product demonstrations and technical problem-solving for standard customer needs.
• Ability to focus on growth, larger opportunities, customer value, pricing, and profitability.
• Knowledge of products and services, sales processes and tools, market and industry trends, supply chain, equipment and application processes, substrates, and business concepts.
• Ability to manage territories and accounts, prospect effectively, develop pipelines, negotiate complex situations, present to diverse groups, actively listen, and collaborate as a team player.
• Ability to follow EHS requirements, manage expenses to budget, provide timely reports, and communicate and collaborate with internal and external stakeholders.
• Ability to train and mentor entry-level or new sales roles.

Culture & Benefits

• Virtual role based in Malaysia.
• Collaborative culture where employees around the world are seen, heard, and respected.
• Equal employment opportunity for qualified applicants.