Inside Sales (Biotech)

Location: Fully remote within the United Kingdom; assigned Oxford territory and surrounding biotech scientific cluster.

Company

Biotechnology company providing gene synthesis, molecular biology, protein, peptide, antibody, and cell line development products and services to researchers and companies worldwide.

What you will do

• Identify and research potential customers in the assigned Oxford territory and generate leads through outbound calls, emails, and other communication channels.
• Understand customer needs and pain points, tailor sales pitches and solutions, and guide prospects through the sales process.
• Collaborate with Field Sales Account Managers on local roadshows, email campaigns, and other online and onsite initiatives.
• Work with Marketing, Product Management, Finance, and other departments to support business growth, improve internal processes, and ensure a smooth customer experience.
• Manage and expand relationships with biotechnology companies in the Oxford scientific cluster and surrounding territory.
• Record customer interactions and sales activities in the CRM, manage leads, opportunities, and deals, report progress, and coordinate territory coverage with regional sales colleagues.

Requirements

• Bachelor’s or Master’s degree in Molecular Biology, Biotechnology, Biochemistry, Genetics, Immunology, or a related Life Sciences discipline.
• Familiarity with one or more of Gene Synthesis, Molecular Biology Services, Proteins, Peptides, Antibodies, or Cell Line Development.
• Strong communication, relationship-building, and problem-solving skills.
• Experience in prospecting, pipeline management, and opportunity development.
• Proficiency with CRM systems and sales tools.
• Self-motivated, organized, and comfortable working independently in a remote environment.
• Results-oriented, proactive, and customer-focused mindset.
• Fluent English communication skills.
• Permanent right to work in the United Kingdom without current or future visa sponsorship requirements.

Nice to have

• Experience in Inside Sales, Business Development, Scientific Sales, Customer Success, or another customer-facing role.
• Experience working in a global, cross-functional environment.

Culture & Benefits

• Fully remote work within the United Kingdom with a full-time schedule of 40 hours per week.
• Medical, dental, and vision insurance, plus a 401(k) retirement plan with a company match fully vested on day one.
• Paid parental leave after three months of employment and paid vacation, personal, sick, floating holiday, and company holiday time.
• Flexible spending and health savings accounts, life and disability insurance, legal assistance, and supplemental insurance plans.
• Commuter benefits, well-being initiatives, and peer-to-peer recognition programs.

Hiring process

• Introductory virtual call with a recruiter.
• Hiring manager interview focused on background, skills, and role fit.
• Panel interview with the hiring team and stakeholders, including a case study; reference checks are included.