Account Manager (Far Rockaway)

Location: 11692 Far Rockaway, NY, United States; first shift; on-site recruitment events and recruiting activities are required.

Compensation: up to USD 66,300 yearly.

Company

Workforce development organization providing employment, recruitment, education, and career advancement services to job-seekers, employers, and communities.

What you will do

• Develop and maintain employer relationships to generate job opportunities and recurring, high-volume recruitment needs.
• Market job opportunities through one-on-one meetings, cold calling, on-site recruitment events, canvassing, and other outreach.
• Build candidate pipelines, screen applicants against employer requirements, refer candidates to interviews, and follow up on employment status and satisfaction.
• Assess participant skills and progress, maintain accurate CRM case records, and provide updates to program staff.
• Deliver job-readiness workshops and workplace instruction covering resumes, mock interviews, career exploration, business communication, etiquette, time management, conflict resolution, and workplace navigation.
• Meet performance expectations of 15 or more job placements per month and prepare weekly and monthly reports.

Requirements

• 2–5 years of experience as an Account Manager, Job Developer, or in work with adults.
• College degree in a related field or equivalent work experience preferred.
• Ability to work independently and in a team environment, assess individual skills accurately, make appropriate referrals, and solve problems with a diverse customer base.
• Ability to work effectively with all organizational levels and individuals facing multiple barriers.
• Strong organization, attention to detail, accuracy, interpersonal communication, written communication, and deadline-management skills.
• Ability to handle confidential matters maturely and responsibly and manage assignments quickly and efficiently.
• Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook.
• Experience supporting adults entering employment or post-secondary education is preferred.

Nice to have

• College degree in a related field.
• Experience supporting adults entering employment or post-secondary education.
• Spanish and/or Mandarin/Cantonese bilingual skills.

Culture & Benefits

• Fast-paced, performance-based work environment with opportunities for training, growth, and continuous improvement.
• 11 paid holidays, paid time off, and Summer Fridays.
• Tuition reimbursement and guided professional development plans.
• Medical, vision, dental, employer-paid life insurance, and employer 401(k) contributions.
• Weekly wellness sessions, employee assistance programs, financial counseling, referral bonuses, company picnics, and volunteer experiences.