Global Key Account Manager (Textiles)

Location: Remote, based in the United States; Fairfield, New Jersey. Travel to hirify.global or client locations may be required for 25–50% of the time or as necessary.

Salary: USD 89,000–119,000 per year.

Company

hirify.global provides global inspection, verification, testing, and certification services through a network of more than 2,400 offices and laboratories in 130 countries.

What you will do

• Develop global account strategies and convert them into coordinated action plans for assigned accounts, including large global retailers.
• Act as the primary client contact and coordinate job orders, inquiries, technical exchanges, and service delivery across hirify.global affiliates and offices.
• Drive revenue growth through decision-maker relationships, new opportunities, account development, and promotion of hirify.global services.
• Manage global agreements, contracts, claims, invoices, reports, customer concerns, and service delivery issues.
• Monitor KPIs, service-level requirements, financial targets, revenue trends, customer satisfaction, and days sales outstanding.
• Coordinate with international teams, communicate procedures and best practices, provide technical assistance, and report account status and issues to management.

Requirements

• University degree or equivalent educational background.
• 5+ years of experience in a multinational organization.
• International business experience with imported consumer products in sales, program management, or key account management.
• Persuasive, diplomatic communication style and the ability to sell a concept.
• Proactive, open-minded, hands-on approach and ability to work both independently and collaboratively.
• Strong written and spoken English skills; excellent verbal and written communication, grammar, and composition.
• Proficiency with Word, Excel, PowerPoint, Outlook, and other computer software.
• Ability to manage and coordinate multiple projects in a fast-paced professional environment, with strong time management and attention to detail.
• Ability to work under pressure, follow work instructions accurately and safely, and comply with health and safety, integrity, and professional conduct policies. Extended hours and shift work may occasionally be required.

Culture & Benefits

• Remote workplace arrangement for the United States.
• Medical, dental, and vision insurance, life insurance, and employee assistance programs.
• 401(k) with company match and immediate vesting upon enrollment.
• Online training, virtual and classroom development experiences, and tuition reimbursement.
• Paid time off and family leave.