Key Account Manager (Federal Sales)

Location: Remote, United States; frequent travel and work at internal offices, customer or prospect offices, and trade shows required.

Salary: $93,132–$139,700 per year, plus a Business Profit Plan and benefits package.

Company

hirify.global develops, manufactures, and manages threat detection and security screening solutions for aviation, ports and borders, defense, and urban security.

What you will do

• Manage and nurture key customer relationships as the primary point of contact, providing service throughout the sales process from estimates and order management through product handover.
• Understand customer needs and match hirify.global products, services, and industry partnerships to those needs through solution-based selling.
• Retain and expand existing accounts through strategic account plans, needs analysis, cross-selling, upselling, and closing new business orders.
• Manage proposals, pricing, negotiations, contracts, renewals, customer issues, and resolution of account-related problems.
• Monitor account KPIs and prepare financial updates, analysis, reports, and recommendations in collaboration with sales, marketing, finance, and product management.
• Use CRM processes to manage customer relationships and travel frequently to company offices, customer or prospect offices, and trade shows.

Requirements

• Bachelor’s degree required. Business, Sales, Finance, or a technical field is preferred.
• At least 5 years of experience with demonstrated success in sales account management in a disciplined B2B sales environment, or in technical product support or management with significant customer interface and communication.
• United States Citizenship required.
• Self-motivated and proactive approach to managing key accounts, with the ability to establish and maintain professional customer and prospect relationships.
• Excellent oral, written, interpersonal, and communication skills, including the ability to present information to large groups.
• Ability to identify and explain how products and technologies can solve customer needs.
• Ability to read, write, and interpret business periodicals, professional journals, and government regulations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to write reports, business correspondence, procedure manuals, and standard operating procedures; proficiency in Microsoft Office programs.

Nice to have

• Experience selling to the Federal government is highly preferred.

Culture & Benefits

• Inclusive work environment with strong leadership and a focus on safety and wellbeing.
• Training and career growth opportunities across the business, locally and globally.
• Medical, dental, and vision insurance.
• 401(k) with company match and paid time off.
• Additional health, wellbeing, financial, and lifestyle benefits.