Recognition Coordinator (Education)

Location: Hybrid, operating from the IB Washington, DC office; job locations also include The Hague.

Salary: $30.00–$38.00 per hour; Hay Grade 13 ($64,226–$80,283.00).

Company

hirify.global works with universities and governments to improve recognition of IB qualifications and supports progression to universities worldwide.

What you will do

• Provide customer service to universities and IB World Schools and resolve queries related to relevant IT systems.
• Maintain and proactively improve the quality of university and recognition data, including developing and running reports to identify errors.
• Encourage universities to switch to electronic transcripts and send timely communications to university partners.
• Update user guides and publications to reduce failure demand and improve user support.
• Identify and implement improvements to recognition-related IT systems with the IB IT team, focusing on efficiency and user experience.
• Support the Recognition Statements project and manage special projects involving data analysis, research, report writing, proposals, and content development.

Requirements

• Bachelor’s degree in Communications, Education, Business, or a related field, with 3–6 years of relevant experience.
• Proven experience communicating with multiple stakeholders through reporting, informing, and engagement.
• Ability to focus, align, and work within a high-performance team.
• Ability to coordinate and maintain enduring partnerships and collaborate across the organization in a strong team environment.
• Ability to achieve goals, drive improvement, overcome obstacles and resistance, and work flexibly and creatively.
• Thorough and meticulous data management, reporting, report writing, and clear communication skills.

Culture & Benefits

• Hybrid work arrangement with flexible work options.
• Medical, dental, and vision coverage, plus voluntary benefits, pet insurance, and FSA.
• Annual leave, 14 public holidays, paid parental leave, and life assurance at four times annual salary.
• Retirement 401(k) plan with a 10% contribution.
• Employee Assistance Program, health and wellness schemes, continuous professional development, and additional IB-sponsored perks.
• Work environment focused on respect, diversity, compassion, and equal opportunity.