Economic Empowerment Coordinator

Location: Richmond, VA, United States; hybrid work combining office, remote, and field-based activities within the local service delivery area. Regular travel within the service area is required, with occasional evening or weekend hours.

Salary: $28.94–$29.90 per hour.

Company

hirify.global is an international humanitarian nongovernmental organization providing health, safety, education, economic wellbeing, and community support services to people affected by conflict and disaster.

What you will do

• Coordinate scheduling, documentation, communications, caseload assignments, and service delivery across Financial Capabilities, Benefits Navigation, VITA, and Digital Skills 4 All programs.
• Support outreach, orientation, intake, assessments, referrals, and client services while escalating complex cases to the Economic Empowerment Supervisor.
• Coordinate AmeriCorps members and volunteers delivering financial literacy and job readiness training, and support onboarding and training of new team members.
• Maintain case files, electronic data, program records, and quality assurance documentation in accordance with IRC and funder requirements.
• Collect and organize service-delivery and client-outcome data and assist with timely program reports for IRC headquarters and funders.
• Support access for female participants and other underrepresented groups, maintain community-partner relationships, and contribute to integrated service delivery.

Requirements

• Minimum 2 years of experience in workforce development, refugee resettlement, or a related area of social service delivery.
• Experience providing guidance or support to team members.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Effective written and verbal communication skills in English.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Valid driver’s license, access to a personal insured vehicle, and ability to travel regularly within the service delivery area.
• Commitment to service, accountability, integrity, and equality, with the ability to work collaboratively in a multicultural environment.

Nice to have

• University degree, ideally in Social Work, Human Services, or a related field; equivalent work experience will be considered.
• Proficiency in a language spoken by client populations.

Culture & Benefits

• Position represented by the OPEIU union and subject to a collective bargaining agreement.
• 10 paid sick leave days, 10 U.S. holidays, and 20–25 days of paid time off based on role and tenure.
• Medical, dental, and vision insurance, flexible spending accounts, disability and life insurance, and an Employee Assistance Program.
• 403(b) retirement savings plan with employer match, plus a non-elective employer contribution subject to a three-year vesting period.
• Collaborative, supportive, multicultural work environment focused on client-centered service and professional standards of integrity, service, equality, and accountability.