Contracts and Solutions Specialist (IT)

Location: Keene, NH, United States. Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is not available.

Salary: $22.84–$28.89 per hour.

Company

hirify.global is a Fortune 1000 IT solutions partner providing hardware, cloud, cybersecurity, and professional IT services to companies, schools, and government agencies.

What you will do

• Create and submit vendor contracts for sales-order obligations, including high-level customer-specific contracts for Tier 1 vendors.
• Manage customer-agreement data and perform purchasing activities ranging from entry-level to complex.
• Act as an escalation resource for supported customers and resolve contract, licensing, and purchasing issues.
• Audit purchase orders, validate customer eligibility and pricing requirements, and ensure compliance with vendor programs and internal controls.
• Develop documentation and data for sales and customer needs, identify resource gaps, and support process and system improvements.
• Present licensing-focused training sessions and maintain relationships with vendors and Sales teams.

Requirements

• Advanced knowledge of CRM or ERP systems.
• Intermediate knowledge of databases for auditing and updating information.
• Intermediate understanding of sales or product procurement operations.
• Advanced systematic reasoning, problem-solving, data analysis, and conclusion-drawing skills.
• Ability to identify process improvements and system enhancements.
• Strong attention to detail when composing, entering, and proofreading professional business materials.
• Ability to work discreetly in a confidential executive environment, exercise sound judgment, and solve routine problems independently.
• Excellent customer service skills with the ability to prioritize and multitask in a fast-paced environment.
• Proven experience with contractual volume licensing and an understanding of IT asset management.

Culture & Benefits

• Supportive teammates and a collaborative environment.
• Benefits provided through a total rewards package supporting financial, emotional, and physical wellbeing.
• Opportunity to work with technology solutions serving companies, schools, and government agencies.