Student Support Specialist

Location: Hybrid, Abilene, Texas, United States; regular travel throughout the service delivery area is required, with occasional evening and weekend work possible.

Compensation: $20.70/hour.

Company

hirify.global is an international humanitarian non-governmental organization supporting people affected by conflict and disaster through health, safety, education, economic wellbeing, and community-focused programs.

What you will do

• Assess refugee students’ educational backgrounds, identify barriers to academic success, and develop individualized educational service plans with students and parents.
• Orient newly arrived students and parents to the US education system and Abilene Independent School District regulations.
• Connect students with tutoring, IRC services, and external medical and social support partners.
• Train and oversee volunteer mentors, plan group programming, develop agendas and lesson plans, and facilitate student meetings, Spring Break activities, and Summer Academy activities.
• Monitor attendance, communicate regularly with parents and caregivers, and provide cultural and refugee-specific training to educational partners.
• Maintain student files, case notes, assessments, service plans, ETO data, program reports, and outcome documentation while coordinating referrals across teams.

Requirements

• Experience working with at-risk youth in educational and social programs.
• Demonstrated understanding of the US education system.
• Fluency in written and spoken English and excellent communication skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Valid driver’s license, access to a reliable vehicle with current insurance, and ability to travel regularly throughout the service delivery area.
• Ability to work hours suitable for meeting middle and high school students outside school hours.
• Ability to follow safeguarding, safety, security, documentation, data collection, and reporting requirements.

Nice to have

• Bachelor’s degree, preferably in education, psychology, or social work.
• Experience in case management and working with refugee and/or immigrant populations.
• Bilingual ability in one of the predominant languages of the local client base.

Culture & Benefits

• Position represented by the OPEIU union and subject to a collective bargaining agreement.
• Benefits include paid sick leave, 10 US holidays, and 20–25 days of paid time off based on role and tenure.
• Medical, dental, and vision insurance, flexible spending accounts, disability and life insurance, and an Employee Assistance Program are provided.
• 403(b) retirement savings plan with employer match, plus a non-elective employer contribution subject to vesting terms.
• Work is grounded in integrity, service, equality, accountability, diversity, inclusivity, safeguarding, and professional standards.