Operations Intern (B2B SaaS)

Location: On-site in the King of Prussia, Pennsylvania area, United States; at least 20 hours per week on-site. Work schedules are within 8:00 a.m.–5:00 p.m. Eastern Time, Monday through Friday.

Salary: $22–24 per hour, with potential eligibility for the hirify.global Bonus Plan, role-specific sales commission/bonus, and/or equity grants.

Company

hirify.global is a global indirect tax and compliance technology company providing B2B SaaS solutions for tax, compliance, and certificate processes.

What you will do

• Communicate with customers primarily by email and ask clear follow-up questions.
• Gather and clarify customer information for tax, compliance, and certificate processes.
• Follow established procedures and complete accurate, detail-oriented operational work.
• Use Microsoft Office applications and specialized software tools.
• Support customers across all U.S. time zones within the team's operating hours.

Requirements

• Strong, professional written communication skills, including the ability to ask clear follow-up questions.
• Excellent attention to detail and ability to follow standard operating procedures.
• Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.
• Comfort learning and using specialized software tools; coding experience is not required.
• Ability to work on-site in the King of Prussia area for at least 20 hours per week.
• Relevant education, training, or professional experience.

Nice to have

• Ability to work a consistent, full-time schedule.
• Coursework or experience in accounting, tax, finance, business, or a related field.

Culture & Benefits

• Customer-focused culture centered on teamwork, integrity, speed, agility, transparency, and continuous improvement.
• Opportunities to learn about tax, compliance, and certificate processes in a B2B SaaS environment.
• Potential eligibility for a bonus plan, role-specific commission or bonus, and/or equity grants.
• Pay may vary based on relevant skills and experience, geographic location, and business needs, subject to applicable local minimum wage requirements.