Operations Director

Location: San Francisco or NYC, United States

Company

Early-stage, venture-backed company building advanced HVDC power transmission systems and a new industrial electric grid for the United States, serving AI datacenters, automated factories, refineries, mines, and other large industrial loads.

What you will do

• Develop and manage the operating rhythm, including all-hands meetings, leadership calendars, board meeting logistics, goal tracking, and workstream management.
• Build knowledge-management systems covering file organization, document templates, version control, SOPs, wikis, Google Drive, key artifacts, and external data rooms.
• Establish decision-making and accountability processes, including trade-off evaluation, ownership assignment, OKRs, KPIs, dashboards, and progress tracking.
• Lead corporate operations across IT, executive assistants, office managers, real estate, office and R&D space, vendor relationships, insurance, contracts, services, design, and furnishing.
• Own tooling strategy and enterprise software selection, implementation, integrations, data hygiene, AI tooling, and vendor negotiations, including CRM, PMS, ERP, and other specialist tools.
• Support IP knowledge management, business continuity, SOC 2 and related compliance initiatives, ERP implementation, budgeting, vendor onboarding, and board and investor materials.

Requirements

• Experience as a scrappy startup operator, chief of staff, or business-operations leader with ownership of a broad set of functions.
• Track record of building CRMs, trackers, operating processes, and internal systems that teams consistently use.
• Ability to build functions from scratch and act as an effective AI power user.
• Strong prioritization, judgment, resourcefulness, calm under shifting priorities, and bias toward action.
• Ability to connect engineering, business development, finance, candidates, and partners.
• Comfort with light legal and finance support, contract management, vendor relationships, and enterprise software selection.
• Ability to select and manage external marketing partners across PR, brand, design, and events, and determine when to bring functions in-house.

Culture & Benefits

• Full-time role working directly with founders and company leaders in an early-stage team of approximately 20 people.
• Competitive compensation package including salary and equity, with compensation commensurate with experience.
• Medical, dental, and vision coverage, including 75% coverage for dependents and spouses.
• Up to $300 per month for gym and wellness expenses or Bay Club membership for San Francisco-based employees; lunch provided when working from an office.
• Unlimited PTO with manager approval, plus company-wide office closures during the July 4 week and one week in December.
• Laptop of choice, NYC office near Madison Square Park and public transit, pre-tax transit benefit, and employee contribution 401(k) program.