EUS Manager (Citrix)

Location: Austin, TX, USA

Base salary: $150,000–$225,000 per year, plus a discretionary bonus.

Company

hirify.global is a global asset management firm with more than 3,000 employees across 20 offices in 15 countries, providing investment management services to millions of investors.

What you will do

• Lead, coach, and develop technical resources supporting end-user services platforms, with clear ownership, priorities, expectations, and accountability.
• Drive projects, operational initiatives, remediation efforts, and service improvements from planning through completion.
• Provide technical direction across Citrix, desktop engineering, VDI, Windows endpoint services, Nutanix-aligned infrastructure, and related EUS platforms without personally engineering every solution.
• Improve incident follow-up, problem management, change readiness, documentation, monitoring, capacity awareness, and engineering-to-operations handoffs.
• Communicate risks, trade-offs, and decisions to senior leaders, technology teams, service owners, vendors, and business stakeholders.
• Coordinate dependencies across Infrastructure, Windows, Active Directory, Exchange, Networking, Security, Service Desk, Applications, and Release/Change Management while driving risk, control, vendor, and continuous-improvement activities.

Requirements

• Experience leading skilled technical engineers and translating business priorities into actionable work.
• Technical fluency with Citrix Virtual Apps and Desktops, Citrix Cloud, StoreFront, Delivery Controllers, PVS/MCS concepts, Director, and related administration models.
• Knowledge of NetScaler/ADC concepts, remote access, load balancing, authentication flows, certificates, and high-availability patterns.
• Knowledge of Windows desktop and virtual desktop engineering, image management, application delivery, Group Policy, profile management, patching, and performance troubleshooting.
• Knowledge of Nutanix HCI concepts, platform availability, capacity awareness, escalation management, and dependencies across compute, storage, networking, and virtual desktop environments.
• Ability to understand platforms, challenge assumptions, validate technical direction, and make effective decisions while relying on subject-matter experts for detailed engineering execution.
• Ability to manage priorities across project delivery, operational stability, lifecycle management, security, audit requirements, and support escalations.
• Ability to ensure changes are planned, reviewed, documented, tested, and communicated in alignment with governance, security, compliance, and change-management requirements.

Culture & Benefits

• Collaborative engineering culture focused on diversity, continuous learning, and solving complex business problems.
• Career mobility across functions and technologies, with knowledge sharing through lunch-and-learns, demos, and technical forums.
• Education reimbursement and ongoing training in technology, communication, and diversity and inclusion.
• Technology pro bono programs supporting nonprofit organizations and employee volunteering.
• Total compensation includes base salary and a discretionary performance bonus.