IT Service Desk Intern

Location: Onsite at the headquarters in Barcelona; must live in Barcelona. Internship duration: 5–6 months, starting February 2027.

Company

hirify.global is an international hybrid hospitality organisation operating hotels, student accommodation, coworking spaces, gyms, restaurants, events, and community facilities across Europe.

What you will do

• Provide friendly first-line IT support for headquarters and hotel staff.
• Troubleshoot hardware, software, and system issues.
• Log, track, and follow up on support tickets.
• Manage IT stock control, update CMDB records, and ship devices to new users.
• Assist with system setups, updates, and maintenance.
• Collaborate with the team to solve problems efficiently while keeping work organised and accurate.

Requirements

• Currently studying Computer Science or a related field.
• Strong analytical and problem-solving abilities.
• Clear communication and the ability to work in a team.
• Cheerful, resourceful, detail-oriented, and willing to learn.
• Must live in Barcelona.
• English is required.

Nice to have

• Previous Help Desk or IT support experience.
• Knowledge of a local language.
• A great sense of humour.

Culture & Benefits

• Supportive, cheerful, international work environment with on-the-job coaching and guidance.
• Monthly compensation for the internship; travel costs are not reimbursed.
• Opportunity to learn in a dynamic hospitality organisation and gain practical IT experience.
• Access to TSH facilities, including the restaurant and gym, plus discounts on hotel stays, food, and drinks.
• Inclusive workplace welcoming people regardless of nationality, gender, age, sexual orientation, religion, or culture.
• Certified B Corp company focused on balancing profit with positive impact.