IT Specialist - Internship (AI)

Location: Barcelona, Passeig de Gràcia, Spain · Hybrid

Company

hirify.global provides an all-in-one platform for the wellness industry, combining boutique fitness and technology to support bookings, payroll, marketing, and operational management.

What you will do

• Act as the first point of contact for IT questions across macOS, Windows, and Linux, resolving issues or routing them appropriately.
• Manage onboarding and offboarding, including access to Google Workspace, Slack, 1Password, and SSO.
• Order, configure, track, collect, repair, and maintain inventory records for laptops and other devices.
• Support the rollout of MDM and EDR tools and maintain Wi-Fi, network, and meeting-room technology in the Barcelona office.
• Document common IT procedures and maintain Vanta records for device inventory and access reviews supporting SOC 2 and ISO 27001 audits.
• Identify repetitive tasks and automate or make them self-service using n8n, scripting, low-code, or AI tools.

Requirements

• Completed or ongoing studies in IT systems or networks, such as ASIR, SMR, or an IT degree.
• Genuine interest in IT support; hands-on experience is a plus.
• Confidence with macOS and basic knowledge of Windows and Linux.
• Awareness of MDM tools such as Jamf, Kandji, or Primo, plus password managers and SSO.
• Basic knowledge of Wi-Fi, VPN, DNS, and DHCP.
• Structured and organised approach, with an interest in clean logs and processes.
• Curiosity about automation, including scripting, low-code, or AI tools.
• Service mindset and the ability to explain technical topics simply.
• University agreement and availability to work five days per week.

Culture & Benefits

• Own IT operations in Barcelona from day one and support approximately 215 colleagues.
• Receive coaching and monthly work reviews from the SRE team while gradually taking on more IT scope.
• Participate in a real SOC 2 security audit and gain exposure to ISO 27001 readiness.
• Work with Mac laptops, cloud tools, device management, n8n, and AI tools.
• Develop from IT operations toward security or platform work over time.
• Join an international scale-up operating across Barcelona, Paris, and Berlin, with an office on Passeig de Gràcia.

Hiring process

• Introductory call with talent acquisition.
• 60-minute SRE technical interview covering device management, account lifecycle, networking, and an offboarding scenario.
• 45-minute practical exercise involving triage of three support tickets and writing a short runbook.