Sales Strategy & Operations (AI)

Location: Remote; United States or United Kingdom

Company

ElevenLabs is an AI research and product company developing human-like audio AI products across voice and chat agents, creative generation, and developer APIs.

What you will do

• Own market sizing, ICP and persona definition, buying-process analysis, priority use cases, and competitive positioning for top verticals.
• Run end-to-end vertical launches, including strategy, segmentation, enablement, pipeline targets, and post-launch performance reviews.
• Align Product Marketing, Forward Deployed Engineering, Product, Sales, and Marketing on priorities, ownership, and timelines.
• Translate vertical-specific integrations, compliance, feature, and workflow needs into prioritized, evidence-backed product requirements.
• Define and monitor metrics including pipeline, win rate, ACV, sales cycle, and product adoption; build dashboards and use insights to guide investment.
• Advise Sales and GTM leadership on vertical priorities and provide regular performance reporting.

Requirements

• 4+ years of experience in Sales Strategy & Operations or GTM strategy, ideally including building or launching a vertical GTM motion.
• Proven ability to turn ambiguous strategic questions into structured answers and drive execution across teams.
• Curiosity about industries and the ability to understand how healthcare, financial services, or retail buyers operate and what they need.
• Strong analytical skills with proven expertise in SQL and data visualization using BI tools such as Sigma.
• Excellent communication and influencing skills, with the ability to align Product, Marketing, and Sales leaders without direct authority.
• Adaptability, proactive problem-solving, and comfort working in a fast-moving, undefined environment.
• Strong coachability and willingness to learn and adapt to new challenges.
• Passion for audio AI, analytical thinking, a first-principles mindset, high standards, initiative, autonomy, and a strong work ethic.

Culture & Benefits

• High-velocity environment with rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• AI-first approach and emphasis on excellence, initiative, and impact.
• Annual discretionary stipend for professional development and colleague meetups.
• Annual company offsite and monthly co-working stipend for employees outside main hubs.
• Global team that prioritizes talent rather than location.

Hiring process

• Applications are accepted until October 23, 2026 at 1:00 AM GMT+2.