Sales Development Manager, EMEA (AI)

Location: Dublin, Ireland; hybrid, with office attendance required 3 days a week.

Company

OpenAI is an AI research and deployment company developing and safely deploying general-purpose artificial intelligence products, including ChatGPT Enterprise, a developer platform, and APIs.

What you will do

• Lead, coach, and develop a team of SDRs supporting Enterprise Sales teams across EMEA.
• Drive qualified pipeline through outbound prospecting, inbound qualification, account-based motions, partner-sourced activity, and product-led signals.
• Establish operational rigor around activity metrics, conversion rates, pipeline quality, forecasting, and execution consistency.
• Partner with Account Directors and enterprise sales leadership on territory planning, account prioritization, and strategic opportunity development.
• Define scalable SDR playbooks and coach SDRs on executive communication, discovery, account research, and strategic prospecting.
• Support hiring, onboarding, and ramping while building a collaborative, low-ego, high-performance team and sharing market feedback with the broader GTM organization.

Requirements

• 6–10+ years of experience and overachievement in sales, business development, or GTM roles, including at least 3+ years in management.
• Experience managing SDRs or business development teams in enterprise SaaS or platform businesses.
• Strong understanding of enterprise prospecting, pipeline generation, and outbound strategy.
• Experience managing metrics, conversion funnels, and forecasting in a highly operational and data-driven environment.
• Experience partnering closely with Enterprise Sales teams on strategic account development.
• Exceptional coaching ability, with experience developing early-career talent into high-performing sales professionals.
• Effective communication with both technical and executive stakeholders.
• Ability to lead with high standards, accountability, and a low-ego mindset.
• Ability to thrive in fast-paced, high-growth environments with evolving processes and ambiguity.

Nice to have

• No optional qualifications are specified.

Culture & Benefits

• Hybrid work in Dublin with office attendance required 3 days a week.
• Collaborative, low-ego culture focused on continuous improvement and high standards.
• Work with teams across Sales, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations.
• Equal opportunity employment and reasonable accommodations for applicants with disabilities.