Pre-Sales Engineer (SaaS)

Location: Salzburg, Austria

Minimum salary: EUR 3,954.00 per month for full-time employment under the Austrian collective bargaining agreement; actual salary may be significantly higher depending on experience and qualifications.

Company

hirify.global develops solutions that strengthen secure and reliable communication across telecommunications networks, integrating platforms with mobile operators across Europe to process and analyse voice calls and messages.

What you will do

• Support Sales in developing and progressing customer opportunities from a technical perspective.
• Lead technical discovery and translate customer and commercial requirements into feasible solution designs.
• Deliver technical presentations, demonstrations, and workshops for technical and business audiences.
• Prepare technical proposals, RFPs, RFIs, solution documentation, and architecture and integration diagrams.
• Identify technical dependencies, risks, and implementation requirements, and coordinate with Product, Engineering, Delivery, and Program Management.
• Ensure technical handover from pre-sales to implementation and provide customer and market feedback internally.

Requirements

• Experience in pre-sales engineering, solutions engineering, technical consulting, or a similar customer-facing technical role.
• Strong technical discovery and problem-solving skills, including translating business and customer requirements into technically feasible solutions.
• Excellent presentation and communication skills for technical and business audiences.
• Strong customer focus and commercial awareness, with effective collaboration across Sales, Product, Engineering, and Delivery.
• Ability to manage multiple customer opportunities in parallel.
• Experience with SaaS platforms, technical pre-sales, solution design, and customer platform integrations.
• Knowledge of TCP/IP networking, HTTPS/HTTP, TLS/mTLS, certificates, authentication, and common SaaS security concepts.
• Understanding of REST APIs, JSON, API authentication and authorization, API documentation, and integration requirements.
• Basic AWS knowledge, including cloud architectures, network connectivity, and encryption in transit.
• Ability to create and present solution architecture and integration diagrams, troubleshoot across application and network layers, and use basic scripting or programming for API testing and troubleshooting.

Nice to have

• Familiarity with API testing and troubleshooting tools such as Postman and cURL.
• Relevant AWS, networking, cloud, or security certifications.

Culture & Benefits

• Full-time employment under the Austrian collective bargaining agreement.
• Workforce for Good culture focused on professional growth, innovation, and positive community and customer impact.
• Resources and support for professional development.
• Work-life flexibility and collaboration across global teams.