Localization Operations Specialist (Contractor)

Location: London, United Kingdom / Remote in Germany; remote or hybrid

Company

hirify.global develops products, content and customer experiences for global markets.

What you will do

• Manage localization requests from scoping and preparation through translation, review, QA and delivery.
• Coordinate priorities, deadlines, dependencies, stakeholders and external language resources.
• Operate and improve localization workflows across tools and integrations, including Figma, Braze and similar platforms.
• Investigate missing strings, failed syncs, incorrect statuses, formatting problems, placeholders and duplicate content.
• Work with product strings, keys, resource files, locales, branches, versions and context.
• Support AI-enabled localization workflows and turn recurring issues into better documentation, templates, automation or processes.

Requirements

• Experience in localization operations, localization project coordination, translation technology or content operations.
• Practical understanding of the localization lifecycle from source preparation through delivery and QA.
• Experience using a translation management system, localization platform or related content workflow tools.
• Working knowledge of product strings and localization concepts including keys, placeholders, resource files, locales, branches and versions.
• Experience managing multiple projects, stakeholders and deadlines in a fast-moving environment.
• Strong troubleshooting and problem-solving skills, including the ability to investigate unclear or technical issues.
• Comfort working with integrations, connectors, APIs, imports, exports and system-to-system handoffs.
• Clear communication skills, strong attention to detail, and a proactive, curious, solution-oriented mindset.
• Comfort working with evolving processes, new tools and changing priorities.

Nice to have

• Experience with Phrase or another modern translation management platform.
• Hands-on experience with Figma, Braze, GitHub, Jira, CMS platforms or customer communication systems.
• Familiarity with LLMs, AI translation, machine translation post-editing, quality estimation, prompt design or AI features in localization tools.
• Basic technical fluency with JSON, CSV, XML, HTML, resource files or API documentation.
• Experience supporting product, UX, marketing, CRM, support, SEO or multimedia localization.
• Experience working with language service providers, linguists or vendor delivery teams.
• Familiarity with internationalization topics such as pluralization, text expansion, date and number formats, currencies and locale-specific requirements.
• Experience using spreadsheets, dashboards or reporting to monitor localization performance.

Culture & Benefits

• Contractor role within the Localization team.
• Collaboration with Product, Engineering, Design, Marketing, CRM, Support, external language partners and other teams.
• Work environment focused on making localization more integrated, automated and AI-enabled.