Project & Program Management, Senior Manager

Location: Santa Clara, CA, United States; office-based work environment

Salary: $108,000–$180,000 USD gross base pay annually

Company

hirify.global provides managed services, with this role focused on the continual development and improvement of existing services.

What you will do

• Oversee multiple complex, cross-functional, and technical projects from roadmap through delivery.
• Structure project plans and schedules, define success criteria, drive execution, and track milestones, deliverables, resources, and project data.
• Align hirify.global teams and customer stakeholders on priorities, service improvement timelines, requirements, and solutions.
• Own program reporting and metrics, including service dashboards, Monthly Operational Reporting, and Quarterly Business Review materials.
• Manage a large, diverse group of employees across departments or programs, including onboarding, training, coaching, and succession planning.
• Partner with Talent Acquisition on hiring pipelines and interview candidates when needed.

Requirements

• Bachelor’s degree from a four-year college or university and 8+ years of related experience and/or training, or an equivalent combination of education and experience.
• Experience managing technical projects and managing programs.
• Experience developing operational solutions to eliminate process- or technology-related issues.
• Ability to interact with senior management and executive stakeholders across multiple functional areas, divisions, and customers, including gaining acceptance in sensitive situations.
• Critical communication and listening skills, with the ability to adapt verbal and written communication to each interaction.
• Ability to multitask, adapt to changing priorities, and manage high-pressure situations with short timelines.
• Highly collaborative, proactive, detail-oriented, and analytical data-driven approach to problem-solving.
• Ability to apply critical thinking and determine when a problem is resolved.
• Ability to perform office-related tasks, use a computer, communicate effectively, and move within an office environment; occasional repetitive wrist, hand, or finger movements may be required.

Nice to have

• Experience performing SQL queries and using purpose-built applications in addition to standard office suites.

Culture & Benefits

• Collaborative work with hirify.global employees, leaders, individual contributors, and customer business stakeholders.
• Opportunity to shape operational objectives, work plans, policies, and service improvement activities.
• Base salary is gross pay only and excludes discretionary bonuses, benefits-related payments, and other incentives.